Cars & Trucks

⛔ PLEASE READ, PLEASE CALL, PLEASE CONFIRM, PLEASE CONFIRM VEHICLES OPTIONS & EQUIPMENT BEFORE PURCHASING. ⛔ ⚠️Vehicles are often moved from one dealership to another WITHOUT prior notice. We STRONGLY URGE you to call or email to verify availability of any used vehicle prior to coming in. Covington WA Phone Number (253) 630-7777. Auburn WA Phone Number (253) 737-4655. PLEASE don't waste your time by skipping this simple step. ⚠️. 16/21 City/Highway MPG 6-Speed Automatic with Tiptronic AWD Gray Clean CARFAX.

2005 Volkswagen Touareg

Duffys Auto Brokerage Auburn

Duffy's Auto Brokerage Auburn

Google Reviews

As many know, new car shopping is typically  stressful and prior to this experience I haven’t had to in 10 years! Tahir, right from the beginning reached out in a timely manner and was not just a good salesman, but an exceptional one! A great active listener, professional, not an ounce of feeling pressured and really broke down the pro’s and con’s of the 2 cars I was interested in while taking the time to understand where in my life/career I’m at to help choose carefully. I’d highly recommend Tahir and will be sending all my friends and family in need directly to Duffy’s!

Also, a big shoutout and thank you to James to help close the deal at the end with the finances part. He’s not only personable, charismatic but just a real one!! Thank you to the awesome team here for making this experience one of the best and stress free! Cheers!

Stopped by two different times to look at vehicles. Both times the two different sales people I worked with were wonderful. No pressure whatsoever to try and convince me to take anything home. They provided what info they had regarding the vehicles I was looking at and were not shy to disclose any sort of issues that were fixed as well as when and what maintenance was done. All the vehicles I sat in and test drove were clean without any sort of funk or weird stains or any sign of moisture of mold. I will definitely be considering this lot for future purchases. I just wish the cars I am in the market for would stick around longer! Alas such is the used car market. Overall wonderful lot and wonderful staff.

They had a Subaru Impreza went to look at it an hour before closing, came back today to do paperwork. Ray was quick in responding, very helpful. James (finance guy) also helpful. Took about 2 hours from the time we got there to driving off the lot with a "new" car.

Eddy was so incredibly helpful every step of the way. My car was totaled and we were devastated. We got in consultation with Eddy that same day and by the next day he was able to ease our worries and have us in a new better car for less than what we were paying for our last car. Buying a new car has always been such a difficult and stressful process but not this time! I can’t thank him enough for taking such good care of us so quickly and stress-free. I will be recommending this dealership and Eddy from now on.

Edit: Dropped the review to 3 stars because they held my plates until I paid them the couple hundred bucks they forgot to charge me at sale. Didn't get any registration funds back or reimbursement for the faulty antennae. We had agreed over the phone that they would send the plates out and I would pay at my earliest convenience. Instead, they held my plates hostage until I paid without even a courtesy call to tell me this is what they were doing. Still haven't received a paper reporting sale to IRS they said they would send. Just highly inept and not true to their word.  It's a shame really. I wanted to like them but this experience kinda sucked.

Original:

I'd say Ray is a 5/5 auto salesman but I gotta give the place a 4/5 just due to a few dumb things.

Marc (sales manager) is your normal run of the mill used car salesman, kinda combative, a little condescending. Ready for the hard sell. I don't like spending too much time in dealerships, so I wasn't really battling. He's alright. Normal, not remarkable.

Ray is extremely nonthreatening and just comes off as a good dude. I could see him selling to anyone in King county pretty easily. Dude is a gem.

BJ (finance guy) is pretty decent too. The upsells and fees and stuff were pretty well laid out and transparent. Easy to say no to. I took the theft protection thing just because it seemed like the hardest thing to get out of.

The Good:
-They took care of my lease 3rd party buy out and saw it as the beneficial trade in it was. Gave me a tiny bit of equity toward the Chevy Volt I bought.

-They let me plug my OBDII sensor in to check battery life.

-Ray is cool.

-Rare trim of the Volt with all the options and pearl paint + champagne interior. Car is awesome.

The Bad:

-Included tax credit in list price. No big deal, just threw some people. Maybe legally ambiguous. I'm decidedly not a lawyer and the disclaimer was in the listing.

-Stupid nav fin antennae was broken off and haphazardly siliconed back on. Caused some damage to the paint. It wasn't as easy as ordering a new part because there was body damage. I fixed it. Dealership sent me $150 bucks but I had to give it back.

-Dealership forgot to charge taxes on the sale apparently and are chasing me for a few hundred bucks now.

-BECM went out and car was in the shop for a couple months. It was covered under warranty and I kinda knew it would happen. Not the dealerships fault but an inconvenience all the same and I felt like whining.

-The little 4 square "agreement" paper they made me sign during negotiation was off-putting a little bit but I get it. I just wrote tentative at the top before I signed it.

I am actually a big fan of Duffys and especially the owner who eviscerates bad reviewers. I sometimes read the reviews just for lulz. And Ray is just an all around badass.

2005 Volkswagen Touareg

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