Name: 2016 Kia Soul
Price: 6888 USD
Availability: InStock

Cars & Trucks

2016 Kia Soul

Car Plug

CarPlug of Fredericksburg

Google Reviews

BUYER BEWARE!!

I bought a GLC300 at 6:30pm on July 8th and at 7am on July 9th, the check engine light came on and won’t accelerate past 60mph. Only 11 hours after paying cash for the vehicle. I was told to come to the dealership to discuss options.

I worked with Danny, Mo, and Joey who all were extremely unhelpful and KNOWINGLY sold a car with issues. They presented me with the following resolutions:

1. Accept the trade value for the vehicle (about 4k less than I paid)
2. They can facilitate the repairs at their discounted rate, for a new turbo. ($1500 out of pocket)
3. Purchase their warranty for $3,600 dollars.

All I asked is for human decency, I came to this dealership with good faith that they would sell me a reliable car for my family and I, yet was SCAMMED out of 15,000. This is not over yet, I will ensure that my story gets out to anyone that will listen. Please save yourself the heartache and stress and please please please do not willingly buy a car here.

Title: Worst Experience Ever at This Dealership  mercedes benz c300 2017
I had the worst experience with this dealership. During the negotiation, I asked if they offered a military discount, and the salesman told me, “I’ll give you the family discount.” Five miles down the road, the check engine light came on, the roof wouldn’t open, and the windshield washer didn’t work. I guess that was the “discount” he was talking about.
After sending pictures of the diagnostic report, I was told a mechanic would contact me — it’s been over a month and a half, and I’m still waiting. Terrible service and zero accountability. I do not recommend this dealership to anyone.

I knew buying a used vehicle may be risky and dealing with the salesperson may be stressful; however, Joey came out and introduced himself and before long, we were on a test drive. After about 15 minutes we were talking price and fees. I bought the pickup and feel very good in my decision. No hassle, no pressure…I got a great deal!

CarPlug of Fredericksburg and the staff especially Yosef Bayat are the best.
Yosef was an  exceptional salesman . My experience with him from the beginning to the end was fantastic. Very professional, calm  and kind, he went above and beyond call of duty to make sure that the sales went through. Calm, , patient and respectful. I will recommend him and CarPlug to anyone.looking to buy a car .
Above all l’m enjoying my car Mercedes 450 GL now. Love it!
Still waiting for my plate number but l know l will get it soon. Thank you Yosef, may God continue to bless you !

DO NOT BUY THE 2018 BMW M550i. I went to test drive it and there is a warning light for a mechanical issue. I drove the car anyway and it is slower than my 2009 528i, sounds like the turbos aren't kicking in. I asked them to run a diagnostic test on it and see what the problem is. One of the owners called me and wanted me to put down a deposit before they would decide if it was was something that they wanted to fix. I said that I would give them a deposit if they ran the diagnostic test to see what the issue is. That was two weeks ago and I still haven't heard back from anyone. So I am guessing that they are trying to sell the car as is. But at $22,000 it's not worth buying not knowing what is wrong with the vehicle. It could be a $1,000 fix or a $10,000 fix. Anyway just wanted to give this PSA about this vehicle.

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2016 Kia Soul

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