Cars & Trucks

2020 Toyota Corolla

Premium Autos Inc

Premium Autos

Google Reviews

I had a great experience at Premium Autos even though I saw a lot of negative reviews. The only issue I ran into was that they rarely answer the phone, so you definitely need to go in person if you want to see cars.

My sales rep Camila was amazing. She gave me her number, kept in touch, and made sure I found the exact Tesla I was looking for. I actually got that specific car with low mileage and I love it.

When I first picked it up, they weren’t able to fully detail it that day, but Camila told me to bring it back later in the week and she had it detailed for me. That kind of customer service really made the difference.

Overall, the buying process was smooth and positive. Just keep in mind that calling doesn’t work too well, but if you go in person and work with Camila you’ll be in good hands.

I had one of the most frustrating and disappointing experiences at this dealership tonight. I scheduled an appointment to test drive a specific car and drove over two hours from San Diego just to see it. When I arrived, I was casually told the car had been sold earlier today — no phone call, no text, no courtesy update to save me the time, gas, and effort.

To make matters worse, the salesperson brushed me off completely. Instead of apologizing or offering alternatives, he told me he was tired after selling six cars already and that it was close to closing time. He had zero interest in helping me look at any other vehicles or answering questions. I felt completely unwelcome and dismissed.

This is not how a reputable business operates. Wasting a customer’s time like this without even a shred of effort to make things right is unacceptable. The whole experience left me feeling like this place is unprofessional at best — and at worst, a scam. I will never return, and I strongly recommend others avoid this dealership.

I was there for a Tesla before the EV rebate gone. I never had this kind of bad experience in the past, the female sales person with Louis Vuitton accessories, tatoos, needs to learn how to treat the customers better. Very rude and pushing too much, aggressive. I'm not your friend or employee. Way too rude. Forced me to buy the battery warranty $2,000 and theft Protection $2,000 that is $4,000 on the top of car price. What is the point of the $4,000 rebate then? Dealership fee is another additional $1,000. why so rude and pushy? The EV credit comes from the Federal, it's not a discount form the dealership. Be humble and respectful at least, they are taking advantage of the customers. There are a lot of bad reviews about the customer service. I was going to get 1 more Tesla if the dealership is fair with the customers since i need 2 cars for my family members. They lost 2 cars being so rude and greedy, lack of empathy. Very sketchy.
Never coming back and won't recommend to anyone. They are definitely not doing right. I saw several violations during the process.

My experience was extremely disappointing. Had I been aware that the vehicles were not certified and that no inspections were conducted, I would have chosen not to purchase from this dealership. The cars are riddled with issues and lack essential components. The company does not accept responsibility for these problems. They also sell insurance policies that fail to cover the issues they claim to address during the sales process. I urge you to think twice before buying here to avoid facing the same unfortunate situation I encountered, ultimately ending up with a used car that requires significant investment for repairs. My advice is to refrain from making a purchase. I feel let down and burdened with debt for a vehicle that has come to be worthless.  The most concerning aspect is that the dealer openly acknowledges selling vehicles without being certain of their condition. This situation is akin to purchasing from a private seller; however, the distinction lies in the additional costs incurred—namely taxes, the commission of an unprofessional seller, and insurance that offers no real protection. Ultimately, you might find yourself spending an extra $3,000 without receiving any value in return. I urge you to reconsider before making a purchase here—take heed of my experience.

I bought a Model 3. I thought there were better cars here than anywhere else. The sales representative, Kamila, explained everything with great passion and also considered things from the customer’s point of view. Since there was a good car and a good person, of course I had to make the deal. I really appreciate all the help I received

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2020 Toyota Corolla

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