Received this SwissGear backpack as a gift but I have never once used it as I no longer have had the need of bringing my laptop with me anywhere daily- so it's still technically BRAND NEW! [As a habit with gifts, my Mom did remove the tags before gift-wrapping it]. This particular model has great reviews, retailing for $80-$90 on average depending on site. Product Features: Protect padded 17" laptop compartment and dedicated 10" tablet / e - Reader pocket, Case - Base stabilizing platform keeps bag standing upright, Air-flow back padding keeps wearer cool, Shock-absorbing shoulder straps, Reinforced ergonomic grab handle, Quik Pocket for easy access to essentials, Essentials organizer, Mesh side pockets, Grab handle trolley strap for easy travel with wheeled luggage. Needless to say this is an amazing and extremely versatile backpack that is an absolute STEAL at this price!! *Firm on price.