Name: 2023 Cadillac Escalade
Price: 84900.00 USD
Availability: InStock

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2023 Cadillac Escalade

PDX Motors

Google Reviews

My wife and I had an amazing experience at PDX Motors! Artem was absolutely wonderful to work with—professional, helpful, and made the whole process smooth and easy from start to finish. There were no complications, no delays, and no issues at all. He got us a great deal on a Subaru Outback with only 50,000 miles, and it runs and drives perfectly. The service from PDX Motors overall was excellent, and we couldn’t be happier with the experience. I highly recommend Artem and the team if you’re looking for a quality car and stress-free buying process!

BUYER BEWARE - SCAM LIKELY

We found a beautiful low mileage Mazda CX-7 that was listed for sale at PDX Motors in December of '24 and went to go check it out.

First impressions were good. We did not have an appointment, but Jared grabbed the keys and was able to let us test drive the vehicle while he was waiting for an appointment to show. We ended up liking the vehicle enough to move forward with the purchase, which Jared was able to help with. He even mentioned their extended warranty to cover any issues or repairs that the car may need, which we also added at the time of purchase. This interaction was cordial and friendly, we left happy and had a new vehicle.

Unfortunately, these are the last good things I can say about this dealership.

Immediately after purchase, the vehicle threw a check engine light for a faulty thermostat that needed to be replaced. We took the vehicle to a Mazda Dealership as directed by our "warranty", only to find that the thermostat repair would not be covered by this program, nor would they cover any of the other service items that the vehicle needed as recommended by the inspection. This caused an additional out of pocket expense that we were not expecting based on the sale of our extended warranty coverage. For an additional $3,000 on top of the purchase price of the vehicle, the expectation was set that repairs would be heavily discounted or paid entirely by this program.

After this experience and paying for the repairs out of pocket, we went to attempt to cancel this warranty. This is a process that can only be initiated by the dealer, so we needed to reach out to PDX Motors directly. We contacted PDX Motors to cancel this warranty in writing on 4/9/25. PDX Motors sent the refund for this warranty to our lender on 5/30/25. From the time that the warranty was originally requested to be canceled to the time the refund was issued took nearly 2 months, and countless calls and emails that went unanswered. Had I not have continuously followed up, we may still be waiting. When speaking with the warranty company, they confirmed cancelation on 4/25/25 and confirmed that they issue payment within 5 business days.

Lastly, while waiting for this warranty refund to be issued, the vehicle caught fire during a road trip while stopping for gas. The car burned completely to the ground without warning and was a total loss through insurance. While I don't necessarily blame PDX Motors for this, it certainly doesn't inspire buying confidence when coupled with check engine lights and other hidden repairs being needed.

If you are going to purchase a vehicle from these people, make sure you get an independent inspection. I went against my better judgement, skipped one with this vehicle, and quite literally got burned.

I walked into PDX Motors feeling super nervous — car buying has always stressed me out — but Filip made the whole experience feel surprisingly easy and calm. There was no pressure, no pushy sales tactics, just honest answers and a really chill vibe.

Filip was kind, straightforward, and worked with me and my family at my pace. The PDX Motors team was reasonable during negotiations, and I never felt rushed or overwhelmed.

In the end, I drove away in a Subaru Forester that I absolutely love and felt great about the entire process.

If you're someone who gets anxious about car buying — this is the place to go. I’m so glad I trusted my gut and went with PDX Motors!

I just bought a car from PDX Motors and Jared helped me.  He helped me find the perfect vehicle and had impeccable customer service skills.  He was a good communicator, extremely friendly and efficient.  I would highly recommend buying a car from this place and requesting him to help you!!!

Buying the car was fine, had it checked out and no concerns were found.  My issue is with canceling the warranty, very similar experience to another review.  They're totally scamming you so they can get more of a commission.  I signed up for the $4,000ish warranty at the time, and was on the fence about keeping it, but since you have 30 days before it's even implemented, I figured I'd think on it and I can cancel it later. Don't cancel it through the dealership!! I called Jared and he said okay I'll cancel it, and I did it before the 30 days.  I checked in a month or so later, called him, and he said, oh, it will take 90 days to come off your loan.  So waited over 90 days, finally called the warranty company, and no, nothing was ever sent in.  Complete bullshit.
So I called PDX motors and was finally told to email sales or whatever.  Then i get the general manager who emails back and says that Jared doesn't work there anymore (assuming total lie, because the several times I had called to talk about the warranty issue before this, and that I had been in contact with Jared, none of the representatives said oh, he doesn't work there anymore.) But at this point, i just want my warranty canceled, 3+ months later.
I had to call the warranty company to verify that yes, the manager did now put a request in, because his email response to me gave me no cancelation invoice number or anything to reference.  I asked in that email also  if it was going to be backdated to before my 30-day period, and got no response.
So in talking to the warranty company, they said the dealership would have to put in a request to backdate it, and they haven't done it or have any intention.  Complete crickets.
So I would've maybe bought another car from them, but never again.  I'm going to file a complaint with the BBB , too.  It's my hard-earned money they just bent me over for I don't know how much they get from 3 months of a now implemented warranty.  Completely ridiculous.

Update: I was never told by Jared to send in a email request, otherwise I obviously would have, as I had called to follow up with him about it.
Your response should have been to refund my whole warranty once you found out the issue I was having with your company.  I would have loved to have had my warranty canceled by now and a full refund done, but you gave me no option. Completely negligent on PDX Motor's behalf.  Maybe educate your salespeople better on this stuff, so it doesn't happen again.

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2023 Cadillac Escalade

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