Cars & Trucks

2016 Ford Mustang

Sonydam Auto Sales

Google Reviews

Worst experience ever!!! I bought a vehicle from them a couple months back the very next morning after driving home the steering locked up I had to tow it back to them! The kept it for 3 weeks! ( had to pay for a broken vehicle) I was finally able to pick it up they said it was working. It was still broken I couldn’t drive it past 40 after arguing with the owner for an hour I dropped it back off. Still doesn’t work well makes a loud sound while driving can’t turn the wheel and still have to make payments on something that doesn’t work!!!! And absolutely no one will help me !!!

I wish I could give zero stars!

In order to star this review I have to inform prior my last purchase I bought one Dodge Grand Caravan on this Dealer and my experience was very good. And almost 3 years after I went over there to replace my Van and after the whole negotiating I choose to get one SUV Ford Escape 2017 which wasn't at the shop because was doing a little repair at the maintenance shopping.
But accordding to Joao. The car was in a excellent shape.
After a few days he called me telling me the car was ready and when I saw the car. well It had the passenger door completely scrathed, rear bumper with a hole on it, broken lantern, faded paint on the hood. That car was not even close to be ready. But he made promises that he was going to fix everything in one week.

After doing the test ride I informed him the transmission was a litte weird but even with that he told every ford was like that.

After promising one week to fix the problems he needes 23 days to fix everything and informed me that my car was ready, and I had the after deal warranty (maintenance free) I paid for that.

1 month after, driving on the middle of the I4 I had a completely transmission fault and my nightmare started.

called Joao, to start work on my warranty, he told me to leave the car at the shop. after a few days I was informed I had to stay with the suv leaking transmission fluid and complete certain milleage to complete one of the requirements to obtain the warranty. So I did.

Again went to the shop, left the car, rented a vehicle by myself and one week after Joao called me saying the company was refusing the service but he was working on it.
two weeks after that he was still trying to work on my case but suddenly stopped to answer my messages.
3 weeks after and still paying a rental car to go to work + insurance and my monthly payment Joao was still trying to get the service and trying to get me a second car

almost 30 days of waiting and tired of calling and messaging I informed Joao I was going to get my car while he was working on the warranty.

its been almost one year and guess what? Joao haven't still replied me back giving me any help or information about this warranty!

today after left this car stopped on my driveway for almost 5 months I brought one new transmission and gonna have this fixed by myself

So if you are reading this. be away from this dealer, be away from joao in any matter of your life.

E para vc joao, sim em portugues, no preto e no branco. vc passou um pai de familia para tras, sempre visando o seu lucro e da empresa que trabalha, mas saiba que o mundo da volta e um dia a gente vai se encontrar na rua, Orlando e uma cidade pequena.

These people are a FRAUD, I do not recommend buying from them. They sold me a lemon 🍋 not even 24 hours after getting the vehicle all type of things started happening from the engine to traction and after letting them know of this they wanted me to take it to there Machanic who was going to charge me over $300 and something plus I had to pay them a car note too. Please don’t buy from them….DON’T!!! They have been reported to the Florida attorney general office!! I want to provide -0 stars but I don’t have that option

Beware of this dealer,they are scammers and do not show you the full carfax report.after finding out my truck i purchased from them had major frame damage they tried to deny and then said they would buy it back which was fine.strung me along for a week and decided not to do the right thing.so you have been warned.just another bs used car lot.by the way im suing them.

I recently had a wonderful experience purchasing my car with the help of the salesperson, Arthur. From the moment I contacted him, Arthur was attentive, knowledgeable, and genuinely interested in helping me find the perfect car. He patiently answered all my questions and provided detailed information about each vehicle I was interested in. Arthur's professionalism and friendly demeanor made the entire process smooth and enjoyable. I am extremely satisfied with my purchase and highly recommend Arthur to anyone looking for a great car-buying experience.

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2016 Ford Mustang

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