Cars & Trucks

2023 Dodge Durango

Certified Luxury Motors

Google Reviews

Big thanks to my agent, Wilsons Kim, for being so helpful, patient, and accommodating throughout the entire auto loan process. He made everything smooth and stress-free. I also want to extend my gratitude to the manager and finance manager for their professionalism and support in helping me secure a great deal. The whole team was friendly, efficient, and truly made me feel valued as a customer. Highly recommended!

I just had the most amazing experience with Car buying I’ve had in my 71 years with Miss Tatiana and I am beyond ecstatic. She helped me purchase a vehicle that I had not dreamed that I would be able to drive and she walked me through the process and made it smooth, easy and painless. My wife and I are gonna be able to drive in style and I owe this moment of happiness completely to Tatiana. Thanks so much Tatiana you’ve been Beyond amazing.

Beware of Shady Financing Practices at This Dealership

First, I want to clarify that the sales staff—Hector, Juan, Moe, Tati—were all great. They were transparent and helpful. My issue is with the dealership’s pricing tactics and financing department.

The listed price for a 2019 Acura was $23K, which is fair. But when I arrived, the actual price was $27K, even after a $2K Presidents' Day discount and a $4K down payment. Once I met with Val, the finance manager, the price suddenly jumped to $37K—still with $4K down.

Val refused to let me take a lower-interest, lower-balance loan because he wanted to pad the car’s price with an extended warranty. He even illegally implied that the warranty was required to secure a lower interest rate, saying, “The bank says.” That’s coercion, plain and simple.

When I asked Val to explain his numbers, his calculations didn’t even include the loan balance—they were completely made up. And when I pressed him on it, he shredded his handwritten numbers right in front of me so there would be no proof of his lies. That says everything you need to know about his integrity.

When confronted, Val was visibly nervous—his handshake wavered, his voice shook, and he couldn’t look me in the eye. That speaks volumes.

I escalated to Vince, the manager, who claims he “takes care of his customers” and would even take a loss for some. However, he didn’t apply that same care to me. When I asked to swap for a car that matched the inflated price they were charging, I was ignored.

If you shop here, be very careful when dealing with the finance department—they will manipulate numbers, push unnecessary add-ons, and destroy evidence of their shady practices.

This staff in the dealership was very nice when you are in the process of purchasing a vehicle. But once you purchase the vehicle it becomes a nightmare trying to get what they said they would do for you while purchasing the vehicle. I dropped off my car a twice for them to fix my rims and have them powder coat the rims and a small dent on the door and what they did was spray paint the rims instead of doing it the right way. Never fixed the dent. this place is very unprofessional and very disrespectful I will have my lawyer look into this. this is ridiculous. Buyers stay away

I walked in and Tatiana made me feel like I was already taken care of, she made the process of getting a car feel better then I ever thought it would, if you come to this dealer ship Id advise you to go with her for choosing your new vehicle .

2023 Dodge Durango

Sold by

Business Information

Additional images

Vehicle history report

Typical Features

Description

Take action

Related searches