Given as a gift - tried it once but it’s to deep a massage for me - works great and all features operate. Does not come with carrying case or the second extra heat pad. Mat itself heats wonderfully. Slight rip on the backside from Being stored in closest for that (I’m going to use this someday) moment Shitasu Massage Mats for Full Body A Shitaus Massage Mat for back and 10 Vibrating Motors Massage Mat with heating pad help improve circulation / energy levels / stress / anxiety / neck and shoulder stress,tense and fatigue / sleep quality. The massage mattress with heat has 4 rotation nodes to provide shiatsu massage for full back 3 massage zones - upper, lower or full back for options. There are 3 programmed modes and 3 variable intensity options.. You don’t have to go out of your way to book an appointment for Professional MassageTherapists – all you have to do is sit or lay on your massage pad. 2 Shiatsu Back Masager - 4 rotation nodes to provide shiatsu massage - 3 massage zones - upper, lower or full back for options 3 10 Vibrating Motors Massage Mat -10 Invigorating Massage nodes - massage area: from head,neck,shoulder,back to legs - 3 programmed massage modes - 3 variable massage intensities