Unboxed but not used. 3 pads have never been used. Super lightweight design (3. 5 pounds without water) to ensure an easy and pleasant experience without compromising any cleaning capabilities. Ergonomics is simple,no swiveling, just pushing forward and pulling backward motions with a L-shape handle. Compelling 1150W high temperature steamer, provide the powerful natural steam within 20s, easy to remove stubborn stains. Only need add water into tank, insuring a friendly environment for the family with kids, the elderly, or pets. Wider mopping face,wiht flexible mop head, This allows faster cleaning and yet able to reach tight areas, suitable for all kinds of floors, especially for hardwood floor, while including tiles, laminate, vinyl and carpets floors.