Is your touch screen brocken, cracked, blacked out, spider webbing, unresponsive, scratched, no problem. Factory screens have that problem on most Cadillac vehicles. This is a common problem with ATS,CTS,XTS,SRX,ELR &ESCALADES. this unit is about 2400 new at the dealer and you will have the same problem in 8-12 months again.We have alot of years of experience on cadillac cue units Factory CUes have not been upgraded yet. Factory screens are made out of Gel that melts with the heat and starts getting cracked and touch screen starts to fail. We use top quality upgraded Gelfree screens and you will not have that problem ever again. You will also get  1 year warranty. Feel free to contact us for any more details or questions . Be aware of people here repairing units and using chinese touch screens that will only last a few months. We use top quality get free upgraded screens with 1 year warranty on parts and labor. Been in Business since 2013