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2013 Toyota Sienna

Mainline Auto

Google Reviews

DO NOT BUY FROM MAINLINE AUTO- A friend of mine who only speaks Spanish purchased a used Honda CRV from Mainline Auto just two weeks ago, and it has been nothing but a nightmare. Right after buying it started experiencing major issues, including:
Collision System Malfunction
Electric Parking Brake Problem
All-Wheel Drive Indicator Light
Brake System Hold Malfunction
Power Steering Issues
My friend ask me to contact Mainline Auto for help. I was met with complete indifference. The salesman who sold the car Tony outright told me he was "too busy for this" and hung up on me! That alone speaks volumes about the kind of business they run. Instead of standing behind their sales, they abandon customers the moment they drive off the lot.
If you're considering buying from them, DON'T. They sell cars with serious problems and refuse to take any responsibility. A reputable dealership should care about their customers, but Mainline Auto clearly does not. Save yourself the stress, frustration, and financial loss—go somewhere that values honesty and customer service.

I had an amazing experience at MainLine Auto! After months without a car, Manny helped me get back on the road—and I couldn’t be more excited! He was patient, knowledgeable, and made the whole process smooth and stress-free. If you’re looking for great service and a team that truly cares, I highly recommend stopping by and asking for Manny!

I am so very glad that I did not do business with this dealership. I got a bad feeling just for my interaction on Facebook with whoever does the responses on Facebook. I saw a video that was labeled as satire. I expressed my concern about that video. I wasn’t disrespectful or rude, but the response I got was very cold and non-empathetic. Instead, they deleted my comment and could not care less if I was interested in being a customer or not. Then I come on Google because I was curious about the reviews and I wasn’t surprised. The person I spoke with bragged about how many years this company has been in business and that’s not how you win customers over. I know my one opinion does not matter to them because they feel like they are big-time, but if you have nothing to hide, and you are a business with legitimate, happy customers and good customer service you would not delete my comment simply because it goes against your standards. I’ve never experienced that. When you ask a dealership a question or submit a concern in a public space they do not delete your comment. They simply respond and try and show the customer that they are worth giving a shot. I was actually very excited when I saw the dealership For the first time and I thought to myself this is awesome. They even have the type of car I want, but after that interaction, I don’t care if it takes me five years I will never do business with this organization.

It was a waste of time going to Mainline Auto(Torresdale). They need to be straight forward and honest with potential clients/customers. Just say if you have a low down payment then your monthly payment will be high. If Gene was honest like that then I wouldn't have walked in the rain to get to this dealership and just went home. I guess all dealerships are the same. They'll say anything to get you to come in.

The worked with me and got me into something I wanted. I worked with Manny and he was great. Didn’t try to trick me or anything was completely honest. This my second car I’ve got here and always top notch service and vehicles.

2013 Toyota Sienna

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