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2019 Chevrolet Cruze

STG Bellflower

STG Auto Group of Bellflower

Google Reviews

I recently purchased a 2021 Jeep Wrangler from STG Auto Group, and I couldn’t be happier with the experience. From the beginning, Alex Grimaldo was helpful, patient, and genuinely committed to making the process smooth and stress-free. He took the time to answer all my questions and worked around my schedule, even accommodating my brother to check out the vehicle first since I live far away.

After my brother gave the thumbs-up, I made a last-minute trip to the dealership just to sign and finalize everything—and I’m so glad I did. Alex and the team were professional, transparent, and welcoming. My family and I are thrilled with the Jeep, and I truly appreciate the excellent service I received. I highly recommend STG Auto Group and especially Alex if you’re looking for a vehicle!

Excellent Service! Gabriel and all the staff were very helpful and patient. The process was done in the best interest to me.  I was able to test drive 2 vehicles of interest that helped me with the final decision.  Thank you!

Our 5 stars is full-on for Matthew and his patience and determination in getting us into the vehicle of our choice. He is definitely someone that we hope you at STG value as an excellent asset to your sales team. He was a good communicator and easy to work with.

Just a suggestion to STG and your sales managers; who we know decide whether or not a deal goes through or drags on:

Don’t start at such a high price above the original asking price by “attaching” so many “extras” in your opening negotiating price.

First, it’s a real turnoff because we know you’re just “highballing” to try and finish at a higher price (if not for Matthew, we would have walked out at the start).

Secondly, it just drags on the negotiation time far longer than necessary. “Offer” those additional items from the start as an option and just simply accept (and respect) the customer’s goals and wishes as to whether or not we want those.

We could have concluded the purchase much much sooner and maybe allow Matthew to make another sale for the day; possibly even with someone who wanted those “additions”😁.

In the end, we love the car, totally liked Matthew as a person. He gets the 5 stars.

As to the time it took to get our business (simply trying to get the vehicle at your advertised price with the “normal” taxes, licenses and fees, etc.) STG gets a 2-3 ⭐️ Too bad, because you are no doubt a great dealership with an excellent selection and good salespersons like Matthew Sanchez.

See what you can do to make our purchase a less “tedious” experience.

Thank you 🙏

Outstanding Service!

I just wanted to take a moment to thank you for the excellent experience I had working with you. You were incredibly professional, attentive, and truly took the time to understand what I was looking for. The car you helped me find fits me perfectly, and I couldn’t be happier with my choice.

Your patience and understanding made the entire process smooth and enjoyable. I really appreciate your dedication and would gladly recommend you to anyone in need of a great vehicle and top-notch service.

Thanks again!
Mr. Mo Manager and Mr. Mo

Best regards,
Mrs. Lina Vargas

Excellent customer service. Very personable and professional. I would definitely recommend Joseph and Ivan to my friends and family for their next auto purchase! Thank you

2019 Chevrolet Cruze

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