Cars & Trucks

2021 Cadillac Escalade

Auto Republic Fullerton

Google Reviews

I read the bad reviews, but I still wanted to give them the benefit of the doubt, Chris the salesman that helped us was more concerned about talking about himself than trying on giving us a good deal. Please stay away from this dealership and save your valuable time. Please inform yourself do some research on how dealerships work before stepping into a dealership. Dealerships are only looking for clients that don't do any kind of research so they can take advantage of them. Just be aware, and trust your instinct just like we did, We walked way.

Hello Ella,
My final offer was $14,500 not $13,000 like you mention on your post. I told Chris that I could leave my phone number just in case you guys changed your mind, his response was NO it's ok the car will sell, so we left. I really wanted to do business with you guys so I called back on Monday and Junior answered the phone I specify that I would like to speak to the sales manager and he transferred me to Chris, why Chris?? I have nothing against Chris but if I specify I would like to speak to the sales manager is because I would like to speak to the sales manager. So Chris told me the sales manager was busy and he will give a call back when he had a chance, I'm still waiting for his call. I knew he was not going to call me because no one asked for my phone number. At the moment I moved on I bought my car at a dealership closer to home for a really good deal. They were willing to negotiate with us and gave us a $4,000 discount not just $300 like the discount you guys offered us, but thanks for your time.

This place should be called Auto RipOff. You have to purchase $2,000 worth of LoJack and other security crap if you want to buy a vehicle. There was a customer ranting and raving when we were in there and we just kind of ignored him. Apparently, he drove 5 hours for a certain vehicle and didn't want to pay the garbage fees. So now we are sitting with the salesman, and the final numbers get put on the desk. What? This is $2,000 more than quoted. Let's remove the $2,000 of crap we don't want or need. We aren't from the L.A. area. Our vehicle is parked in a garage and doesn't spend a lot of time unsupervised. We don't want or need LoJack or the other things. Just remove those fees and we'll pay the asking price because they wouldn't budge one dime on the price. No can do according to the salesman. We drove 3 hours for this specific Jeep. Nope! We didn't rant or rave. I asked 2 or 3 more times. Nope! So, we left... And we saw Premier Jeep (Dodge, Chrysler and Ram, too) on the way to the freeway. We ended up with a MUCH better Jeep at a MUCH better deal. If you plan on getting any kind of fair deal, stop at Premier first. Here is a picture of the Jeep we bought at Premier Jeep...

My wife and I drove an hour and a half to come see a used Chevy Suburban and got there close to closing on Sunday. We were helped out by Chris who was very friendly and within a few minutes took us to see the car. We'd been looking for a Suburban for a few months and this was the cleanest car we'd seen yet at a competitive price. We traded in our used Civic at a great deal which really helped make things much easier on our end. Chris answered all of our questions about the vehicle and drew up paperwork very quickly and we were out of there in the fasted car buying experience I've ever had. I had the car looked at by a 3rd party afterwards and everything checks out! Very happy with our purchase and our experience with Chris. Thank you!

I’m a new delivery driver who was counting on a work van purchased from Auto Republic to start earning income and supporting my family. My boss handled the entire transaction—payment was made, paperwork signed, and the keys were handed over. No one ever mentioned that anything else was needed.

Then we found out they had made a paperwork error, and now the title is being withheld. I legally can’t drive the van, which means I can’t work. I’m losing hours, falling behind on bills, and stuck waiting—all because of their mistake.

Instead of owning it, Paul—who handled the sale—tried to make my boss pay $27 to fix the issue. When my boss rightly said they should cover their own mistake (or maybe their buddy Fernando, who didn’t follow basic instructions), Paul hung up on him. Then he told us it would take another week to resolve and not to call back. No apology. No accountability. Just rudeness, silence, and stalling.

They were quick to take our money, but slow to take responsibility. And their carelessness is now threatening my job, my income, and my ability to support my family. This isn’t just bad service its truly unacceptable embarrassing and effecting more than one person.

Auto Republic of Fullerton is a terrible company. I was on the phone with the company for 3 days to negotiate at least to finally get some sort of negotiation. They told me they could lower the car price by 500.00 if I was paying cash. The vehicle was listed for 11,870. I thought I would like to get closer to 11,000, but I thought with 500.00 off I was only a few hundred short of 11,000. After they told me they could discount 500.00, they cam back with a price of 13,500 before taxes, which is not only close to 2000.00 above the price they listed for, but it's closer to 3000.00 above the market value. They told me it's because they had to add their package on to the price. I asked them to forget about the package and just sell me the car for the cash price they offered without the package, and they wouldn't. It's way worse than what I've put here, but I'm not going to waste any more of my time on this company right now. I would avoid this company.

2021 Cadillac Escalade

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