Box may have some scratches or other flaws but product is brand new and prefect. Many items for sale the one in picture may not be the item shipped but will be same model. The True HEPA Allergen Remover is sleek, energy efficient and effective. Its True HEPA filter helps to capture 99.9% of airborne allergens such as mold spores, smoke, dust pollen and bacteria. It features an automatic shut-off timer and 4 cleaning levels. Great for large rooms Helps reduce VOC's and certain airborne germs from the air that passes through the filter 0.3 microns or larger based on independent testing rpt 100954017COL-001 when used with odor reducing pre-filter Carbon activated pre-filter helps capture larger particles before they enter the HEPA filter and helps reduce odors when used with odor reducing pre-filter Easy tap controls 4 cleaning levels, including allergen, germ and turbo power cleaning levels Automatic shut-off timer, 2, 4 or 8 hours Control panel light dimmer * THIS IS A NEW AND UNUSED ITEM. THE BOX, NOT THE ITEM, MAY APPEAR TATTERED.*