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2024 Mercedes-Benz Sprinter 2500

Mercedes Benz Of West Covina

Mercedes-Benz of West Covina | Sales Showroom

Google Reviews

I had the most AMAZING and smooth experience getting my birthday gift from Mercedes of Eest Covina, Envision Motors. Simon, the owner, Todd, the general manager, and Eileen, the sales associate were all super kind and patient with me. I couldn’t decide on which model I wanted and Eileen took the time to explain the pros and cons of each model and was so patient with me. She answered all of my 1000 questions with such professionalism and grace. I will ABSOLUTELY come back again to purchase all future car from Envision Motors. They are truly the best of the best and deserve 10 stars out of 5. Thank you for my beautiful birthday gift. I LOVE IT!

My name is Patricia Ibarra , recently purchased my Mercedes-Benz from your dealership and had the pleasure of working with Jake Saleh. I wanted to express my gratitude for the exceptional customer service he provided throughout the entire process. Jake's professionalism, knowledge, and enthusiasm made my buying experience truly outstanding.

Please extend my thanks to Jake for his dedication to ensuring my satisfaction. I'm thrilled with my new vehicle and appreciate the dealership's commitment to delivering top-notch service.

Jake , the entire process was seamless, and I couldn't be happier with my new ride. Thanks again for being an outstanding sales representative – you're the best! Looking forward to recommending you to friends and family.
Sincerely
Patricia Ibarra!

Zaira was fantastic! We recently purchased a car from her, and she was incredibly responsive to all of our questions. It never felt like a pushy sales experience — she made everything feel easy and comfortable. Zaira answered our questions quickly over text, even after hours, and sent us pictures and videos of the car since we weren’t able to come see it right away. She truly went above and beyond to make the process smooth. We will definitely work with her again! Eric in the finance department was also wonderful — he made everything really easy. We were able to complete most of the process over the phone and just came in to sign the final paperwork.

Very disappointing service experience. Dropped my vehicle off on Monday for warranty repair due to a check engine light. Vehicle was ready to be picked up Friday. Paper work provided at check out indicated repairs were completed and verified. When my vehicle was delivered, it had a check engine light. After an entire week of being inconvenienced without my vehicle, to have it delivered back to me with a check engine light is very disconcerting. Now, I have another appointment set for next Monday. Hope to see better quality control on second visit.

I recently purchased a vehicle from Mercedes-Benz of West Covina, and I can honestly say the entire experience was exceptional from start to finish. I was searching for the perfect gift for my wife—a special car that felt elegant, reliable, and truly memorable. From the moment I reached out, the team at this dealership went above and beyond to help me make it happen.

Zaira, my sales representative, was absolutely incredible throughout the entire process. I contacted the dealership ahead of time from San Diego, and Zaira immediately stepped in with professionalism, warmth, and genuine attention to detail. She listened to exactly what I was looking for and guided me through different options, taking the time to explain features, packages, and availability without ever being pushy. Her knowledge and passion for the brand were clear, and it gave me full confidence that I was in great hands.

Once we landed on the perfect vehicle, everything else was taken care of in the smoothest, most seamless way imaginable. I made the drive from San Diego to West Covina, and when I arrived, the car was prepped, spotless, and ready for delivery. The paperwork process was efficient and well-organized, with no surprises or pressure—just a calm, professional environment focused on making the experience as easy and enjoyable as possible.

Zaira made sure every detail was perfect before I left. She walked me through all the features of the vehicle, helped set up the tech, and made sure I felt completely comfortable before driving off. It wasn’t just a car purchase—it was a curated, thoughtful experience that made the moment of surprising my wife with the car even more meaningful.

I highly recommend Mercedes-Benz of West Covina to anyone looking for a stress-free, professional, and customer-focused dealership. Special thanks again to Zaira for her outstanding service—I’ll definitely be returning when it’s time for our next vehicle

2024 Mercedes-Benz Sprinter 2500

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