Cars & Trucks

2020 Toyota Prius

APX Auto Brokers

Google Reviews

Really solid Subaru - best that we found after looking at quite a few. Very reasonable and competitive price also. Before we even looked at the car, the salesman Isaac told us the one thing they found not working and assured they would fix it. I really appreciated that. The passenger window switch didn’t work - we could have missed that easily in our inspection. Everything else was perfect- solid car, good Michelin tires, solid exhaust, etc etc. Great service all around. I only buy used cars that are good values. Will work with APX again gladly!

Great experience buying from out of state! Isaac was incredibly helpful, answered all my questions, and even sent detailed walk around and driving videos I asked for - not just pre-recorded stuff either, it was about as close to a remote test drive as you can get!

And, frankly, they undersold how clean and strong this car was! When it showed up at my house (just a few days later), it was better than I expected. Isaac even made sure to review a couple specific things on the car before I paid to make sure I knew all the bad as well as the good. I’ve had my local BMW shop do an inspection, and there were no surprises. I truly think this is an honest business doing good work.

*Out of state specific stuff: I bought my car from them remotely from CO. They told me they ship 30-40 cars a month if I remember right. Isaac was super easy to get ahold of, fast with new pics and videos I asked for, and made the whole process extremely easy. I’ve bought cars out of state before, and had to organize shipping (including the pick up location and time logistics) - but APX has a great, stream-lined process: I got a shipping quote on my first call, was able to pay for the shipping as part of the purchase, didn’t have to worry about organizing a pick up in a different state, and had the car within days.

I’m very happy to have worked with Isaac and APX Auto Brokers!

EDIT 2 : The autobody technician that I brought it to outside of this dealership stated that the engine shield was MISSING so while the car was technically drivable, it should have been replaced at the APX dealership since road debris can cause engine damage/safety issues. Again, just reinforcing that trusting this dealership is a gamble. All the positive reviews seem to be about the car purchase; all the negative reviews speak to level of shadiness when customers encounter car problems and APX does not provide assistance with mitigating the problems.

EDIT 1: Zach is still a great sales person. My edit is to speak more specifically about the poor customer service after reporting a problem with the car to the manager, Isaac, a few days after the purchase. I bumped into a pole and had it taken to an auto body repair shop to assess the damage. The technician stated that the car bumper was repaired before and was likely DIY-ed (the bumper was nailed on and spray painted). I was never disclosed this information by APX so the autobody technician advised me to inquire about it. When I asked Isaac (manager APX) why it was not disclosed to me, he said the listing stated the “minor damage”so that would include this. I was only ever told the minor damage was cosmetic damage like small dents and scratches, which I already was aware of. Also, there was no explicit history of a repair/accident on the car report. He claimed that they did a safety inspection, the car is sold as is, and bumpers are for cosmetic purposes. Basically, he was not trying to help me in this situation, and I clearly overpaid for a car that may have other issues since my 2019 Prius XLE car is supposed to have auto brake assist. I may attempt to contact CARFAX as well since their report was not accurate with the damage information. I didn’t know that I could do this initially, but I would caution people to have a mechanic and autobody technician check out the car since I’m not sure how thorough the APX inspection is.

Initial post: TLDR: Zach is the most helpful sales person! Very friendly but quick in helping you meet your needs as a customer.

This past weekend, I looked at a few cars from a different dealerships and this dealership happened to be my last one on Sunday before closing time. I test drove the car with Zach and he was very patient with me getting to know the car functions/driving through different areas. (I am a nervous driver.) I filled out the credit application for financing yesterday night and came back today to discuss financing options. Originally it was estimated to be 9% interest rate, but after expressing my concern to Zach, he was able to check in with other bank options and got it down to 7.62%. Once I signed the paperwork, I requested to have him drive my car back to Seattle since I don’t like driving highways. While he drove me back in my car to Seattle, he provided some good driving tips and maintenance tips since he knew I was a first time car owner. Happy with the car purchase and service from Zach! Appreciate the way he went above and beyond!

I previously had a great car-buying experience in Bellevue but unfortunately am in the car buying process as my previous car was totaled , I went to look at another dealership  (APX) expecting the same quality of service. Unfortunately, this visit was a letdown. I went to look at a black Range Rover that had several cosmetic issues, which was surprising given the price. When I asked about the cost, Issac (along with another staff member) told me they don’t disclose how much they originally paid for the vehicle. He printed out the sticker price and gave me a quote for the out-the-door total.

When I asked if they could do better on the price, Issac asked what I would offer—implying that negotiation was possible. But later, after I gave a number, he said they don’t negotiate and wouldn’t go down on the price at all. That was confusing and misleading.

Overall, I wouldn’t recommend this dealership—there are more honest and professional options out there. Pictures are below of the car with cosmetic damages, that he said they would not fix if they came down on price.. confusing.

Both me and my buddy bought cars here, had great experiences both times. We are super happy with not only the cars we purchased, but the customer service as well. Shoutout to the APX Auto Brokers staff, they have earned themselves two customers for life!

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2020 Toyota Prius

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