Cars & Trucks

2017 Ford Explorer

Highgrove Autos

Google Reviews

Really good dealer, was really happy to negotiate a good price for the car. I never like car dealerships because they are all super pushy and often sell you unreliable cars, this dealer was different, Jimmy was amazing and let me drive as soon as i showed up regardless of how young i am. he even gave me a free spare tire and center console (car didn’t have one before).

We found a great first car for my teenage daughter through Highgrove Autos.  They treated us with incredible respect and honesty.  Any concerns were addressed immediately, with great communication and transparency, making for a truly fantastic experience working with Jimmy.

Well, unfortunately my original review which was 5 stars (below) has to be amended to one star.  Why?  The vehicle I purchased did not have a "clear title" and I had to pay $716 to the DMV in order to clear up the mess.  Two days after receiving my plates and registration from Highgrove, I received a collection notice from the DMV. The collection notice was for unpaid registration from a previous owner.  I tried contacting Highgrove and was initially told that their "DMV lady" would look into the issue.  I followed up several times and was told to give them a couple more days.  Then, they stopped answering my texts and emails, very unprofessional. If you are willing to risk buying from this unprofessional dealership, make sure they run and show you a KSR report from the DMV.  That report will tell you if there are any delinquent DMV fees due on the vehicle.  Now, I have the added work of filing a case with Small Claims Court to get this money back.

***original review:
I recently completed what was one of the best experiences in my over 40 years of buying vehicles for myself and others. I'm "that person" who helps family and friends find and make their vehicle purchases. From first contact on the phone with Highgrove Autos, until just a few days later with me starting the engine of my gorgeous newly acquired Range Rover and driving off, my entire time spent at this dealership was a pleasure. I wholeheartedly recommend Highgrove Autos!!! Thank you to everyone who made this a wonderful experience.

I'll  recommend  anyone  and everyone. I never  had  so much help   with  customer service like  I had with Jimmy  he went above and beyond my expectations  when buying  a  vehicle  from him he always  made me feel  like  family when I had minor issues  with the vehicle.  He always  made  sure  to fix any and all issues. Thank you  so much  for the utility  truck  I  definitely  be a loyal customer  when and if  I ever  need  another  vehicle.

Jimmy was very helpful in our vehicle purchase. We love our new 2017 GMC TERRAIN 😃

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2017 Ford Explorer

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