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2018 FORD F-150

Mega Auto Outlet

Google Reviews

I see why he asked to see my phone to do the review, thanks to Google for allowing edits.

This company is unprofessional. They lied about the inspection of a vehicle (I have proof). They will try and change the sales price to higher amount once paperwork (I have proof). Providing proof of their lies. As you see price online 14,995. However, on the sales paperwork they tried to mark it to over $23,000 (insane right). Now you will also see VALID INSPECTION STICKER ON VEHICLE is checked, but as you see NO INSPECTION STICKER. Straight scamming con artists

Purchased a vehicle from them August 2,2025. Very friendly and laid back atmosphere. Miguel, our sales rep was awesome. Great personality, and very knowledgeable. I found a few small issues with the vehicle and they have already made arrangements to have them fixed for me. Very straight forward process from start to finish. August 12, have to edit my review. All the above info is true. I’m very pleased with the sales and finance departments. However, Carlos the service manager is very unprofessional and dishonest. The radio in the vehicle I bought has a bad touch screen. Carlos said that they would take care of it. One full week of calling to check the status of the part only to hear “It’ll be here tomorrow.” Yesterday he tells me the part arrived Friday but was damaged. He suggested having it repaired under the warranty the sold me. I explained that warranty plan does not cover the radio. He said it did because it was a full bumper to bumper warranty. I contacted the warranty provider and gave them the contract number. The warranty IS NOT full bumper to bumper and DOES NOT cover the radio. Rest of Mega Auto Outlet is great! But buyers beware, stay away from Carlos and the service department!

Very unprofessional. Bought a 2018 BMW from them which I absolutely love. However, I drove 8 hours to pick up my vehicle. Upon arrival the car was not detailed nor gassed up. One of the young men there claimed to have detailed it but nothing was done.They told me they’d cashapp me gas money and I never received it and it’s been nearly a month.  I get the car home and it starts throwing a code for a SOS emergency call button that was never explained before purchasing. Also, the back breaks started squeaking and had to replace them. The problem is they said the brakes were just done. There was no oil change done on it, like they claimed so I got that done. The odometer button on my dash does not work which they failed to mention. They claimed there were run flat tires on it but that was a lie as well, in fact one of the tires doesn’t hold air at all. So all of these things they lied about cost me and ruined my car buying experience. IF you do happen to purchase from them, I recommend speaking to Jerome. He was the only one that seemed to care. Alex the finance manager gave me heavy anxiety but fixed his mess up and got me a lower payment. I knew I was buying a used car but it’s very lazy to not fix the small things and lying while receiving 15k from the purchase. Damn near feels like I bought a car from Matilda’s daddy the way they’ve lied.

I recently bought a used car from Mega Auto Outlet and overall had a pretty good experience. The staff was helpful without being too pushy, which I appreciated. They let me take my time looking at different options and even gave me a heads-up about things like mileage and past service records. The pricing was fair, especially compared to other dealerships I visited. I ended up getting a great deal on a reliable car, and so far it’s been running well. I’d definitely recommend checking them out if you’re looking for a used car in decent shape at a good price.

The establishment is very dishonest. Un reliable. Kept the van we bought from them for 3 weeks after paying them. With no working seat belts. Not the correct mirrors. They took the good tires off l, replaced with worn tires.
Is there anybody honest with good work ethics. Never again. Be careful.

2018 FORD F-150

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