This Macbook has been used but is still in great working condition. I will be as honest and thorough about the operation of it:The Mini Port (left side) does not work. Aesthetically it has normal wear and tear. It cleans up well but does not look like it just came out of the box. There is one small small dent on the top (pictured) that I mention simply to be transparent. Screen, Keyboard, and trackpad are in great condition. It is missing 2 of the rubber quarter-sized pads on the bottom of the laptop but does not affect the sitting position at all.Everything else about it works perfectly. I use it all the time and am even creating this listing on it now!