Cars & Trucks

LOW AUTO SALES est. 1978 family owned and operated for 46 yrs. Specializing in used cars,trucks, SUVs,and vans under $10,000. Conveniently located on SR 20 in low overhead Sedro-Woolley. (we are the ones with the car on the roof!) All major credit cards and cash gladly accepted! Open 7 days a week Mon.-Sat. 8:30am Sun. 9am-5pm Visit our website www.low-auto-sales.com

2013 Jeep Grand Cherokee

Low Auto Sales

Google Reviews

Big fan. I recently bought a used Jeep from Low. Eddie made the sale smooth and soon enough I was out the door with what I'd wanted. Sadly, the jeep developed transmission issues before I got home. I contacted Eddie that day and he quickly brought the issue up with the business owner, Justin.

Justin brought the Jeep back twice to work on the issue. Each time I was able to bring her in without problems, and Justin provided me a loaner car while the Jeep was in the shop. It took chasing a few parts around to finally squash the issue by replacing the transmission, which Justin did at no cost to me.

All told, I would certainly purchase another vehicle here if I needed one. Even with the vehicle having a serious issue, the communication and customer was excellent. They worked to make my sale right and let me know exactly what was happening at every instance.

I can’t say enough great things about Low Auto Sales! Justin, Eddie, Hans and Josh are 4 of the most honest and genuine people I’ve ever encountered on a car lot. So much so that I’ve bought 5 cars from them…. 3 of them being “first cars” for my 3 kiddos. They are super transparent about any issues they KNOW about a vehicle. I’ve never felt like they were trying to hide anything just to sell a car like most of the bigger lots tend to do. I never felt pressured, never felt rushed or made to feel like an inconvenience if I was hem hawing about a vehicle and just couldn’t pull the trigger. Low Auto Sales is a family owned lot, and you can sense that when you deal with these guys because I’ve driven off the lot with 5 cars every time thinking, man these guys are awesome! I highly recommend them and am actually really surprised by some of the reviews I’ve read where people state they sold cars that had known major issues. I don’t believe that for a second. These guys do their due diligence before putting cars out on the lot, and would never believe they would knowingly put a vehicle out that would be a safety hazard or have major problems. I have an immense amount of trust in any of these 4 guys and 5 cars later with 2 of my girls being extremely new drivers  Is proof of that.
Justin, Eddie, Josh and Hans….. thanks for always being so great to us and being our go to car lot.

bought my first car from this place, immediately upon driving there was a belt squeak which realistically is not a huge deal because besides that the car drove fine. They don’t pressure you to make a fast decision which was nice but they also didn’t really seem interested in me buying a car from there. Understand it’s a used car lot and they’re sales people they will sell what they can without disclosing any major issues so all I can say is be cautious yet understanding of the fact you aren’t at a big dealership. If you’re looking for a cheap car to get you from A to B it’s a good place for that. Also carfax!!! The biggest reason i wanted my car was because the carfax told me it had only one previous owner and no major issues. They would’ve never told me/ barely even told me anything about my car until I did my own research.

Bad Purchase.  "Check Engine" light came on the next day.  Called them to ask about it, and the person was extremely rude and unhelpful.  Bad customer service & experience for my family.
Thought it was family owned and backed, but do not stand by their used vehicles.  DO NOT recommend this dealership.

Pros: Bought from long distance. They were patient and worked with me. Vehicle was at a good price for what it was.

Cons:
I was told the vehicle was in decent shape. Yet here is a least of things that need to be replaced before I even take it to a mechanic.
1. Battery
2. Ignition Tumbler
3. Check Engine Light is on (tripping 3 codes that I know of.)
4. Wind shield trim is coming off.
5. Front Passenger Tie Rod is about to let go, (EXTREMELY DANGEROUS)
6. Front Driver Tie Rod is suspect, (but half expected at the price point)
7. Brake pedal wire is frayed and barely attached.

Stuff for a mechanic

1. Transmission is knocking, very badly in 3rd gear.
2. Tires are past expiration date.
3. Exhaust leak
4. Exhaust Manifold leak
5. Brake fluid is so dark brown it is almost black.
6. Air in brake lines.
7. Vehicle will not go into 4L
8. Front Windshield needs to be pulled, cleaned, and put back into place and resealed.
9. Rear driver spring mount is rusted through, (I was told this was not an issue). Only half the mount is holding the spring connected to the bed of the truck. (Notorious for this model but again, I was told this was not an issue.)

Total cost for the truck was $5000.
Total cost of repairs, estimated by my purchases and my very trusted mechanic, $5,900.

Luckily I planned to spend this much on the vehicle, considering I was buying it sight unseen, but they sold me a very unsafe vehicle that didn't even operate correctly, or even start. I have good knowledge of the vehicle type, having owned nothing but since 1999. With that being said, even for me, it was shocking just how unsafe the vehicle is.

2013 Jeep Grand Cherokee

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