Cars & Trucks

2019 Mercedes-Benz Sprinter 3500

Westwood Auto Sales

Westwood auto sales

Google Reviews

⭐ Less than 1 star. I purchased a 2015 Hyundai Sonata from this dealership. They provided a Carfax report—but conveniently left out the last few pages, which revealed prior damage and an engine replacement. The engine failed shortly after purchase. Hyundai initially approved a replacement under warranty—until it was discovered that the original engine had been swapped with an engine from an entirely different make of car. This was a dishonest sale. I would never do business with this dealer again. STAY AWAY.

Called and confirmed the availability of the van. Drove 45 miles, it was 8:45 am, the sales goes by( Faris, Farid) gave me a real attitude. Told me to go somewhere else and find your van !!!! Increased the price by $2k , showed him his website 's price and Cargurus price, and the best one is that he said , he will not drop a dollar.
His boss called me later and apologized for his employee' s attitude, the sales guy also called and apologized, but it's too late. My day was already wasted. This guy needs to learn how to run a business.

Do not purchase a car from them. When I first purchased the car, the sales rep Raul O and the owner stated they would fix the window and tire pressure light, but they had to order the part. I called repeatedly for months for them to say that Raul no longer worked there and that they had never ordered the part and were not going to fix it due to it being past 30 days. They claimed they had no knowledge despite my constant communication. The sales rep also put a lien on my car despite me paying for the car in full in cash. I bought my car back in April and still do not have a title . They keep lying saying they did the paperwork for a new title but when I call the DMV title department they state no paperwork has been filed and there’s still a lien. I also found out that the mufflers were tied up with string , and the battery was refurbished and refilled with acid and just went out after 6 months. This dealership will sell you a lemon car with false promises… I just had to file a dealership complaint because they are stonewalling on my title and refuse to fix anything on the car when they sold the car and lied about the condition. DO NOT PURCHASE A CAR FROM THEM. save yourself the headache. P.S. the car was a 2020 so it was fairly new and was not cheap

I drove all the way from Galveston to Houston to see a vehicle that was listed in car guru website and confirmed by phone the location. That 73 miles. When I get about 0.5 mile of the given address I got the call from different person telling me the car is at a different location, apologized for the mistake made by giving me a wrong address. I thought that was outrageous to make me drive 73 miles one way to tell me at the last minute the car isn’t at that location, it’s at another location. I believe the sales people or whoever managing this used car company should do better. I was so angry, I turned around and head back to Galveston. Wasting  3 hours fighting traffic.

DO NOT BUY HERE. If I could give them a 0 stars I would. I purchased a car and on the way home the steering wheel fell off. I called them the next day assuming that since the steering wheel fell off before I even got it home there would be no problem switching the car for another. I told them I didnt want the car because the steering wheel fell off while I was driving and I could have died, they refused to give me another car saying they could fix it. I put 9,500.00 down on a car that was quoted at 13,500.00 but upon looking at the contract they had increased the price by 2000.00 The car has been a complete horror story. I have been paying for repairs since I got it. New battery, new belts, and something is tapping.
They said they would make it right and had my windows tinted and they were suppose to pay my 1st car note...they stopped answering. BEWARE...DO NOT BUY HERE

1170179413

2548405403

Take action

2019 Mercedes-Benz Sprinter 3500

Sold by

Business Information

Additional images

Vehicle history report

Typical Features

Description

Details

Related searches