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2017 Nissan LEAF

West Hills Autoplex

Google Reviews

What a disappointment. Two weeks ago, my parents bought a used Honda Fit from West Hills Autoplex, then were kind enough to gift it to me. At the time of purchase, the sales staff assured my Mom and Dad that the vehicle had been inspected by their Service Department, and that all routine maintenance (oil change, fluid checks, battery inspection, etc.) had been performed prior to the sale. THIS WAS A COMPLETE AND TOTAL LIE. My "ready for sale" car hadn't even been vacuumed; there was dirt caked around the inner seal of the hatchback, and all of my floor mats were missing. Then, just days after purchase, my car wouldn't start. I inspected the battery and discovered that the positive connector and post were covered in corrosion (see photo). Luckily, I was able to clean most of that off, and my car started right up afterwards. Now fast forward to yesterday... and my scheduled maintenance light turns on. My car is telling me that it's oil life is at 15% and I'm due for an oil change. Is this some kind of joke? I've owned this car for less than 2 weeks, and it already needs an oil change? Even though it supposedly got one 3 weeks ago? Yeah... I don't think so. The West Hills dealership didn't clean my car before they sold it. They didn't inspect my battery, either. And they sure as hell didn't change my oil... but they pretended that they did. I have no interest in shopping at an establishment that does their customers dirty the way that West Hills did my family; so the next time I'm in the market for a new car, I'll be taking my business anywhere but there.

TL/DR: If you're looking to buy a vehicle with your hard-earned dollars at a business that puts their customers first and conducts itself with honesty and integrity, don't shop here.

We purchased a vehicle from Westhills and had previously purchased there before with no problem. This car was to be a gift for me to get to school and medical appointments and we were told it was in great condition and would last through the next four years of College. Upon getting it home it was having issues and we discovered it had absolutely zero coolant even though we were assured it had been checked out and cleared for sale. The check engine light also came on shortly after purchase and we paid thousands more dollars to have the Chevy dealer in federal way work on it and still it doesn't run. Presently it sits in the driveway where it has been for the last year as we have no more money to dump into it. I wish I could say it was a great experience purchasing this car from Westhills but it's been a complete nightmare and so disheartening. I'm just still in utter disbelief about the whole thing :(

Went here with my friend and sister to buy a new car,it was very busy All day, but the staff were very courteous and professional, keep up the amazing work ladies and gentlemen.

Rental staff are nice. Sales folks are friendly. That's why they get 2 stars. Everything else is not worth it. I've purchased all but one of my vehicles here and I will not be back.

West hills rental kaitlin is on point and there cool service guy is also on point.

Unfornatly, we did not get a deal done because of no cars. What that tells me is that they are good and effiecent at there job. Not what do you mean you dont have something never crossed my mind.

Great selection and great service here.
That is why they have no cars for me til monday. Thats fine...

There so good i would come here again for how great they are and the car selection. Two thembs up!!!

2017 Nissan LEAF

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