Name: 2016 Chevrolet Silverado 1500
Price: 24800.00 USD
Availability: InStock

Cars & Trucks

2016 Chevrolet Silverado 1500

Guaranteed Motor Cars - PH

Guaranteed Motor Cars

Google Reviews

I had been on the market for a while, looking for a new car, and when I stumbled across one that fit perfectly for my family, I was eager to learn more about it. This was my first time purchasing a vehicle online, and Mike Ali made the experience very easy, working with me to gather all the necessary information as I went through the process. The consistent replies to all my questions and eagerness to help made my decision to purchase my car here a straightforward one. They have made the shipping process extremely easy, and if I have any questions, they are addressed as soon as possible.

Thank you, Mike, for all your help in finding our family the perfect car, as shopping for cars has always been pretty stressful for me.

Also, thank you to MJ who really took care of me to handle my first ever out of state car buying experience! Seriously, you took care of all my worries and you really handled this experience with care. You guys will always have a customer out of me!

I worked with Zach J. at Guaranteed Motors and it was a great experience.  Zach was very professional, was able to answer all of my questions quickly and I never felt pressured to purchase the vehicle.  Zach went out of his way to help make delivery of my vehicle easy.  1st class service.  They have a good selection of higher end vehicles.  I would recommend Zach and his team.

I had such an amazing experience with OmAr over at guaranteed more cars. You want above and beyond to help me getting me into my dream car this beautiful yellow Lotus. He was able to work with me on my down payment, and on my monthly payment to make it fit my budget. I will never buy a car anywhere else except from Omar at guaranteed more cars.

⭐ 1-Star Review
BUYER BEWARE — Misleading Sale, Undisclosed Damage, and Completely Unprofessional Service

I purchased a vehicle from Guaranteed Motor Cars in Palos Hills and was completely misled. The car showed up with over 2,000 more miles than what was advertised. On top of that, it reeked of cigarette smoke and had visible body damage—none of which was disclosed during the sale.
All which was noticed immediately upon delivery!
I have called and left messages, as well as sent emails.
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That alone would be enough for a serious complaint, but it gets worse: when I called to discuss these concerns, I was hung up on by Gus, their so-called “customer contact.” No apology. No attempt to make it right. Just completely dismissive and disrespectful.
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This is not how you treat paying customers. This dealership clearly lacks integrity, transparency, and any form of professional accountability. I highly recommend you take your business elsewhere unless you enjoy being lied to, ignored, and disrespected!

If I could give 0 stars, I would. My experience with Guaranteed Motor Cars was extremely disappointing. From the very first visit, they pushed add-ons like maintenance plans and gap insurance that I didn’t want, trying to sell them as “only $20 more a month,” which actually added nearly $5,000 to the total cost. I had declined gap insurance, but when reviewing the contract I caught that they had added it in anyway.

The car itself was not in good condition. It was delivered with less than a quarter tank of gas, dirty both inside and out, with a strong odor that they claimed had been “detailed.” My brother and I later did a much better job cleaning it in our own garage. On top of that, the tires and brake pads were extremely worn and had to be replaced almost immediately. The car also had 2,000 more miles than what was advertised, and when questioned, they told us that it must have been a typo. The key they provided was a cheap aftermarket one that interfered with features like keyless entry, and the spare key wasn’t even cut to fit the car.

Shortly after purchase, I noticed water leaking through the windshield into the headliner when I took the car through a car wash. While they eventually agreed to repair it, the process was terrible. It was very difficult to get anyone on the phone, I was constantly put on hold or hung up on, and updates were almost impossible to get. When I finally went to pick the car up, I was left waiting for over an hour because the windshield repair person had taken off with my key, and when the service manager returned with it, he disappeared again, leaving me sitting around even longer. To make matters worse, the windshield “repair” itself looks rushed and unprofessional, leaving me concerned about the quality and longevity of the fix.

Overall, the entire process was unprofessional, frustrating, and filled with shady practices. Between the dishonest sales tactics, poor communication, and sloppy service, I cannot recommend this dealership to anyone.

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2016 Chevrolet Silverado 1500

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