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2019 Mazda CX-5

PNW Luxury Cars of Tacoma

PNW Luxury Cars

Google Reviews

11-26-24 a Infinity Q70 I bought this vehicle PMW Auto sales in Tacoma, I just got my car out of the shop for blown head gaskets, they told me this car had been completely worked over and nothing was wrong with it. So I asked, why would I get a car? Not even have it 9 months and have to put money into my car. Already the brakes up front has to be replaced. It has to have a tune up and I'm called and asked if they would even just do the tune up for me since I'm paying out-of-pocket for a car that they said was completely redone and nothing was wrong with it.  The salesman sold me bumper to bumper, telling me that I would have nothing out-of-pocket to pay.That was a Lie. So maybe they're employees and they're ought to learn the difference between bumper.The bumper and lying to a  67 year old woman So I have to see if there is a lemon law on this to get my money back and to make sure there's nothing else wrong with my car. I called Brandon the manager and asked him if he could at least do a tune up on my car. Or fix the front brakes that needed to be fixed in the first place. He told me no straight out. This is not a very good car lot to buy cars at as far as I'm concerned and I'll never buy another car there. And I will never refer a person to there and I will put this on my podcast. Repeatedly, just so people know not to buy cars there.

Amazing staff!!! I bought a BMW X5 from these guys and from start to finish, the experience was enjoyable. Vince, Devin, and Brandon were professional and straight forward. Would recommend and buy again.

James and Carlos were both excellent to work with. I had been looking for a lightly used Rivian, and the one PNW Luxury Cars had was super clean compared to others out there. Pricing was very fair. The only add-on they pushed for was also a reasonable value, much nicer than the hard warranty sell I got the last time I bought a car. They made a very solid offer on my trade, and we put together a deal very quickly. It's obvious they want to run a no-nonsense operation, and it works.

I had the pleasure of purchasing a Porsche Macan from the guys at PNW Luxury Cars this past Sunday. I submitted an online vehicle availability inquiry late Saturday night after searching their website. James contacted me promptly on Sunday morning. From the time I arrived that afternoon, I was warmly greeted by Devin. He walked me to the vehicle, asked if I had any questions, handed me the key and let me spend as much time checking it out as I wanted. After the solo test drive, I went inside and worked with Carlos on finalizing a deal. From there, James in the finance office took over and I was on my way. These guys are no pressure and not your typical sales people. I would purchase a vehicle from PNW Luxury Cars again without hesitation.

During my recent visit to a dealership to purchase a car, I had an amazing experience thanks to the exceptional service provided by Brandon and James. From the moment I walked in, they greeted me warmly and listened attentively to my preferences and needs. They guided me through the selection process with expertise and patience, ensuring that I found the perfect vehicle. Their professionalism and knowledge of the inventory made the entire buying process smooth and enjoyable. I left the dealership feeling confident and satisfied with my purchase, all thanks to the outstanding assistance of Brandon and James.

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2019 Mazda CX-5

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