Cars & Trucks

Visit Payless Car Sales  online to see more pictures of this vehicle or call us at 708-385-1012 today to schedule your test drive. PRICE DOES NOT INCLUDE PLATES TITLE TRANSFER TAX DOC AND REGISTRATION FEES.

2013 GMC Acadia

Payless Car Sales

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I originally posted a review of 5 stars for many reasons.
Recently I found out there is major frame damage from rust to the car I purchased when I went in for an oil change at my personal mechanic and not a quick lube.
This was not disclosed to me, but I was told that the car had gotten a lot of work done to it. So I like was ok fine Im going to trust the dealership.
There was no buyers guide in the window when I bought the car so I took their word on the price, which came to $6,030 with tax, title, fees, and plates. My fiance and I co signed and paid $4,030 down. The money being paid in 20s and 100s and counted in front of us on camera in the office (they no longer have video of that date though, apparently it was to long ago). That left us with aneven balance of $2000 that we would pay off in payments. This was what was stated to us as we signed the bill of sale. But of course that is not what the bill of sale actually says. It stateed the purchase total was $5,340 and we put down $3,339.
Anyways, we brought to the dealers attention last Thursday, October 26th, 2023 about the frame damage. We provided an estimate from my mechanic and they took a copy and said the owner Nick would be in contact the text day. Nick did not contact us until 7 days later on Halloween, despite us showing up the dealer and/or calling everyday in-between. Unfortunately my fiance lost his job due to lack of transportation. On day 5 we walked in with 4grand cash willing to take another car off the lot as long as they applied all the money we had paid down, plus payments to the new vechile. Tax title fees and plates would be on them for negalagence and not disclosing the frame damage and lieing about the work they done since they admitted to not even touching the car before it was purchased.
So we decided to purchase a another used car via privite part after 6 days of no resolution and no contact from Nick, even after we showed up with 4grand cash for the difference on the car we were willing to take off the lot. On Halloween after talking on the phone with Nick finally, he sent a tow truck to pick up the car and fix it or at least so they could put the car on the lift so he could see the damage himself. But they did a lot of work the the car remember. We were told we would 100% responseable for all repairs and tow which would be made in their small tire shop. I ended the phone call with me stating I would be contacting the attorney general and I will be taking them to small claims court for negalagence and for charging us more that the price advertised on their website. Not having a visible buyers guide in the car windows at the time of sale ... And POCKETING AND NOT CREDITING US FOR $1,001 DOLLERS, among other things.
The tow truck driver arrived to a blocked in car because at this point we don't know if it's them repoing it or taking it to fix it without us consenting to it being fixed. And then holding us liable for all the repair coats, tow and who knows what else. The driver had no paperwork what so ever, to let us know what their purpose was for picking the car up. Despite Nick telling me he was going to pick it up to fix it, which I told them I would not have a tire shop replace the SUBFRAME of my car. Let alone all the damages and repairs that would be needed that come along with replacing the subframe. Many calls followed after the tow truck left. One stating "they will be leaving us alone to decide" and the rest I could not understand. They aquired our title in September after purchasing in august.
The car at its advertised price would techinally be paid in full now. But due to them stealing $1,001 from us we still have a balance of $1,700.
I will be contacting the Illinois attorney general today hoping to get resolution,which at this point would be a full refund, before going through the hassle of court, since it could have been avoided. I don't recommend this dealer what so ever despite their 4.5 star review. I did not even mention the other minor issues we had. Please proceed with caution when going to this dealership.

BUYER BEWARE!! SELLING UNSAFE CARS
B ought a car from Mac on Jan 9th.for my grandson  Radiator was leaking and a hose. They took care of it. No problem. A couple days later Overheated Again .Brought it back to them they replaced a few more hoses. Ran great about 2 weeks finally got it into my mechanic.  Find out it had no back brakes at all the struts on the front end weren't tightened down and the stabilizer link holding the whole front end together was bad!!  They are selling UNSAFE cars here
Thank God nothing happened to my grandson with this Unsafe car or Id be sueing him Never would I recommend  buying a car from here

I had the best experience with Pay less car sales.  The owner was so helpful in answering all my questions.  And Marty, the salesman, was also knowledgeable about different car options.

I purchased a SUV from Payless Car Sales and they gave me a great deal. They also have great customer's service. I will purchase another car from them.

My 22yr old god daughter went here to purchase a vehicle, i couldn't go with her, so a friend of hers went with her, they sold her a 2000 toyota sienna, with bad dry rotted tires, engine mounts broken at least one, passenger middle seat dont move forward or backwards, middle driverside seat missing bolt that bolts seat to the floor and more, Marty told her the vehicle was very safe, he knew she would have her kids in the car and yet let her drive it off the lot, when i finally drove it, it was pass the return date so couldn't take it back so he said they would fix it, it should've been for free, it was a motor mount sound like it was going to fall out, he already over charged her for a 2000 toyota sienna that was not safe and definitely not worth $4.000, but she paid it in full and wanna put a hold on her title so she cannot register it, the police officer said i need a lawyer, yes i called the police and then marty not only ran but he hid her car after he fixed it and said he wasn't giving it back, the police knew he was wrong which is why he made Marty go get her car,  now i have to get a lawyer  to sue just so he can release her title after she paid him $4. 324 for a 2000 toyota sienna that he knew it needed work, he took advantage of a young mother of 4 small children, I wouldn't trust this place or him,  BEWARE PEOPLE

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2013 GMC Acadia

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