Cars & Trucks

2015 Acura ILX

Premier Auto Group

Google Reviews

NEVER BUY FROM HERE
I purchased a 2016 Toyota Highlander from Premier Auto Group on May 6, 2025, and it has had serious mechanical issues from day one — including misfires, smoking, and excessive oil consumption. Multiple independent mechanics have diagnosed internal engine damage, with compression test results confirming low readings. The vehicle clearly had major issues before I bought it. It unfortunately didn’t show these issues every time it’s driven, and that’s how I ended up buying it. I didn’t see the issues until afterward.

Despite the so-called limited powertrain warranty, Premier has refused to take meaningful responsibility. Their idea of “help”? They had the audacity to ask me to pay them to tear open the engine of the defective car they sold me — just to start the warranty process. Why should a customer pay out of pocket to prove a problem that’s already been professionally documented by multiple shops?

They’ve ignored or denied communications, changed the timeline of my complaint, and deflected at every turn. It’s clear they either knew about the engine issues or made no effort to inspect the vehicle properly before putting it on the lot. Either way, it’s gross negligence at best — and deceptive business at worst.

Do yourself a favor and avoid Premier Auto Group. I’ll be pursuing legal options under Washington’s Consumer Protection Act.

I had a great experience at Premier Auto Group. I had been shopping for an Ats for serval months in the Wenatchee, Seattle area but since I was looking for a 2014 model they all had there dings. I found Premier and drove two hours and do not regret it. The transaction was smooth, and the car was well taken care of, and has been great to me for the last three months. It has gone to Montana. Thank you Edwin

Going in I was scared to do business because of a past experience with a dealership in the Yakima valley. Well, I met Edwin and he was able to do what he can to help me get into a new car. I am so thankful for the work he did. Extremely helpful and respectful no matter what attitudes are thrown at him. I recommend anyone doing business with him and his coworkers here at Premier Autogroup. I've always paid in full for my vehicles in cash so this is my first time financing one. Edwin and the Financing Department is helping the process go smoothly.

I bought a nice Buick Encore from Frank and his team close to five years ago. I took it to Premier Auto Group for all my maintenance work. Every person there has treated me wonderfully. When my daughter needed a new car, I told her we should talk to Frank first. As expected, he gave us excellent service and found the perfect car in her price range. He listens and does his absolute best to meet your needs. I highly recommend Frank and his entire team to meet your car purchasing expectations.

Second purchase! Drove close to two hours for a vehicle they had just posted the night before, Frank was quick to reply to our messages and set up an appointment for us the very next morning! One thing I dread about dealerships is the extremely long wait time and lack of communication during the process, Amy and Frank were able to get us through the application and paperwork quickly and we were updated every step of the way. Thank you for your hospitality!
This is our second purchase with Premier Auto Group and our preferred dealership!

First purchase, my dream car a white Jeep! Over a year with it and I still absolutely love it, we bought it when they were at their Moses lake location. I was extremely happy with the customer service provided so we went all the way to the Yakima location and got my husband his car!

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2015 Acura ILX

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