Excellent condition in original box. It has scuffs, but all parts work like new. New is $250. A lot of people say this machine is ruined after one use, but that's bc they simply didn't disassemble it to clean and dry after use. It's actually really easy, and I'm happy to tell you how! 😸 It's actually pretty fast, and when you need a carpet cleaner, there's no substitute, so it's worth it. I got this when I moved into a place with carpets and !OO! I'm glad I did. The water came out dark brown like mud at first... The carpets didn't look bad or anything, I just knew from experience that you need to clean the carpets when you move into a new place.... Also, I don't use soaps with perfume... So I used my own mix of vinegar and essential oils and it worked great. You can honestly use whatever you want, but if you tried your own soap, I would go light handed and rinse twice with just water. 👍 I've used it a few times and cleaned and dried it well so it still works like new. ✨ NOTE: there's an issue with my account that I can't see and reply to messages, so please try again later! 🙏 Tech Support is working on this issue...