The box is opened because we saw what the rack looked like but it's been sitting in my garage for 2 years now, I would love for someone who really needs it to put it to use. This RidgeBack gets your bikes on the road without the hassle allowing you to carry 2-4 traditional geometry bikes to your next ride (slanted top tube bikes require the Tube Top adapter, sold separately) Easily access gear in your car trunk with the tilt-away design (even with bikes loaded); The UpperHand lever lets you tilt the rack down and fold it flat for low-profile storage Protect your bikes from dents and scratches with the anti-sway cradle that eliminates bike-to-bike contact; Zero-hassle ZipStrips secure your bikes to the rack Comes fully assembled and installs quickly and easily with no tools required; The Speedknob tightens to secure the rack to your vehicle's hitch. Pls preview all the photos