SoundPEATS TrueFree True Wireless Earbuds Bluetooth 5.0 in-Ear Stereo Bluetooth Headphones with Microphone Wireless Earphones 15 Hours Playtime, Hands-Free Calls, One-Step Pairing SoundPEATS TrueFree Wireless Earbuds INFO Lack of Bass ? Please adjust the ear tips, or change to smaller ear tips. Push them a little deeper inside your ears to experience better sound effect. Uncovered Case ? Rest assured, there are strengthened magnets attached to both the earbuds and the charging case. So forget about the earbuds falling out or missing in your pockets or backpack. Volume Not Loud Enough ? Please adjust it through your device. There is no volume control button on the earbuds as for the small size and compact design. The manufacturer always make standard volume section to bring you beautiful sound as well as protect your hearing. How to Get Back to Stereo Mode ? - Clear pairing record between the earbuds and all your devices. - Take out both earbuds and turn them off, press and hold the buttons for 20s simultaneously until the indicators flash in red and white and go out twice. - Place back and then take out both earbuds to have them connect to each other at first, then pair the right earbud to your device.