Cars & Trucks

2011 Lexus GX 460

Ratchet Motorsports

Google Reviews

To start, we can all agree buying a used car is a complete joke of an experience. You don't know if you can trust the dealership or the person selling the car. You don't know if you're actually getting a good deal or just straight up getting something that's going to fail. This is real money, a real loan that doesn't care if you made a bad decision.

Now that we are all on the same page, Mike at Ratchet is 1500 miles away from me. I had an idea of a car but didn't know if I could trust it being sight unseen. Cruising through the listing's on autotrader I found Ratchet. I called Mike and he was knowledgeable, to the point, didn't push, answered all questions, was transparent with the flaws, sent me videos, pictures, answered my texts immediately, and never missed a call. I didn't feel like oh man he's hiding something. I'm screwed. He told me the truth, not what I wanted to hear and was realistic with the price for both him and me.

Car arrived and I fired it up and this lexus isf is exactly how he described it but even better. I even called him right away to tell him about it with a huge smile on my face.
The shipping company i setup came right at 6pm on a Friday night when Mike was supposed to close, even though they said they'd come in the morning. He stayed the 1 hr extra to make sure everything was good. Title and everything was mailed 2 day ship. This Mike guy doesn't miss.

If you want a used car, I think it'll take you awhile to find a dealership that even comes close to Ratchet. 1500 miles sight unseen is a huge gamble and Mike came through big time!

Hope this helps anyone trying to have an enjoyable car buying experience in these crazy and uncertain times

I had an amazing experience thanks to Mike! He went above and beyond to assist me. The purchasing process was very simple and I highly recommend him! I love my 370z and can’t thank you enough!

I am highly satisfied with the exceptional customer service I received. They went out of their way to help us and accommodate our schedule. Thank you so much.

Mike is the Man!!
Hands-down, the best experience I’ve had purchasing anything. Completely straightforward upfront pricing, no hidden fees no BS and Mike had me in an out almost as fast as you can get an oil change done at Grease Monkey. It was Well worth the drive an hour north. I will recommend them to everyone!!!
Completely satisfied I would give 10 stars if I could.
Dustin

I had the pleasure of working with Mike, and I can honestly say he's a straight-up, honest, down-to-earth guy. He went above and beyond to help my son find the perfect truck. His hard work and dedication really stood out, and he was incredibly flexible throughout the process. If you're looking for someone who genuinely cares and will work tirelessly to help you, Mike is the person to go to. Highly recommend!

2011 Lexus GX 460

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