This is an open box item. This item is a returned item and may have been used before being returned or in most cases the item has never used at all. This item has been tested and is fully functional and comes with everything in the photos. The item in the photos is the exact item you'll receive and I have provided detailed photos to help show the quality and details of the item. The original packaging (if included) may show heavy wear and tear but the item itself is perfectly fine will be delivered within another package to ensure smooth delivery. If you have my questions and need more information feel free to reach out!