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2016 Buick Encore

T.K.P Auto Sales

Tkp Auto Sales Inc

Google Reviews

I had been looking for a vehicle for a few months at a few different places, when I  came in contact with Paul from TKP.  As a woman who knows nothing about cars it can be intimidating and overwhelming. Paul took the time to actually listen to what I was looking for and needing. He didn’t make me feel stupid when I’m sure I had a ton of stupid questions and was genuinely understanding of my situation.  When other dealerships didn’t want to bother with me he did and made it happen. He walked me through the process and explained it to me how I could understand it and was extremely patient .. and never once did I feel like I was being taken advantage of and as a woman that was important to me ..I am happy to say I have a  new (to me )2017 Ford Fusion and it’s an absolutely beautiful and fantastic car… I highly recommend Paul and TKP. ❤️

I don't get a lot of the mixed reviews on here...you can't please everyone and I get that. But these people have been nothing but kind and cooperative with me and my partner. Paul was also very patient with us and is helping us to get a new car today. You gotta know how to talk with people...and they work with you it's as simple as that. This is my 2nd time coming here with confidence that we got a good deal and we're treated right during the process. I will continue to be a happy customer with this place...sometimes things don't always work out the way you want it but don't give them a bad review becuase you've had a bad day simple as that!

I was searching for a larger vehicle mostly for my military traveling and to have more space in general. TKP Auto sold me a car that had "no issues" well there were many issues and I'm majorly regretting ever coming here and will not purchase my next vehicle here. Not to mention I was told the tires were recently replaced...another lie. They had dry rot! I thought  smaller dealership would have been the way to go but I'm very disappointed in them. I would recommend skipping them during your car search. They also admitted to getting many of their cars from New York so many of their cars like mine will most likely be severely rusted on the under body. Attached are picture of my exhaust. They told me the car had been looked at by their mechanics but this was a huge red flag once I got home to mine. He told me no honest dealership or mechanic should have let this get sold and driven with the exhaust leak. I also added in a FEW of the other issues as there are more than what's listed...DISAPPOINTED. 0/10
Would NOT recommend!

Please listen to me when I tell you that this place is so wrong in so many ways!!! I knew the sales guy Paul. I worked with him a while ago. I never in a million years thought he would do what he did. The day after taking home this car that I had to buy because it was my only option. Why who knows.. I put yo much trust in Paul. Anyway the day after I took it home it went downhill. Every light came on my whole screen is black and doesn’t work so my radio backup camera nothing works. Check engine light on tire lights on. Transmission leak and super bad tires. . I told him the next day and they said they fixed it!! All lies because I got it back the same. He said there was no lights on for me and the radio works. BULLSHIT!! To make it worse it had no gas when I dropped it off oh it had gas!!! Please listen to me and all the other honest true reviews and stay away!!!

I had HIGH hopes after seeing all the great reviews on here. Either they are fake or I’m the only one that was screwed over! I’ve just made my 2nd payment on my vehicle a week ago and this thing has been in the shop or a certified dealer every damn week so far! The amount of money I dumped in this already plus all future payments? This vehicle had NO business being as expensive as it was! Had the replace the battery before the first payment was made… Which is an OEM battery, which cost me about $280. Then I noticed my wiper fluid hose is not even connected to my hood or the sprayers. So I have to buy a whole new connector set and sprayers and nozzles and have someone install it. then I had three recalls on it that were not fixed or ever taken care of. I have a service my four-wheel-drive light constantly coming on which might be a whole expensive part in the powertrain. My check engine light is now on for the past week and a half for my catalytic converter!! If you know how expensive these parts are… I just made my monthly car payment over 6 times in the first month of having this vehicle! I also noticed when working on my vehicle that I have a tracking device on it! I was never informed or told that I would have any type of tracking Device on my vehicle! Sorry, but that should be some thing that needs to get brought up or mentioned! I’m pretty pissed off because my car has been in and out of shops and mechanics longer than I’m able to drive it!

EDIT/ADDITIONAL - July 8, 2024
Now we’re talking about O2 sensors (all 4) and catalytic converter AND a PTU!!! The PTU to replace is $4k+!!! and the catalytic converter replaced on top of all that?! I’m spending more than they sold this car for!!! Remind you that I just made my SECOND payment last week!!! PISSED is an understatement!!! 🖕🏻

2016 Buick Encore

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