Cars & Trucks

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2011 Ford Explorer

JD AUTO PDX LLC

Google Reviews

I want to start by saying that I rarely leave negative reviews, but since car buying can be stressful, I wanted to share my experience to help others.

I purchased a truck from JD Auto this past Saturday. During the test drive (about 15-20 minutes), everything seemed fine. I noticed some rust underneath but couldn’t inspect thoroughly because it was pouring rain. I asked the dealer if all their vehicles were inspected by a mechanic, and he assured me they were.

On my way home, the check engine light came on, and to their credit, JD Auto did help me get that figured out. However, once the rain stopped and I was able to fully inspect underneath, I saw that the exhaust pipe was completely broken off the muffler due to rust. When I reached out about this issue, they were not willing to help.

They did give me a discount for some dents and my initial concerns about rust, but I didn’t realize the extent of the problem at the time. I know a lot of people have had positive experiences here, and for that they are doing some things right. I just think they should take more time ensuring their vehicles are safe and reliable before selling them. If you're considering buying from them, I highly recommend getting a thorough inspection.

I had an amazing experience working with Merari at JD AUTO PDX! I’ve bought a lot of vehicles in my life, and this was by far one of the smoothest and easiest deals I’ve ever done—that says a lot. Merari was professional, knowledgeable, and made the entire process seamless from start to finish. There was no pressure, just great communication and excellent customer service. If you’re looking for a hassle-free car-buying experience, I highly recommend JD AUTO PDX. I’ll definitely be coming back for my next vehicle!

My experience with JD Auto PDX LLC was exceptional. The dealership operates with integrity, ensuring that each customer receives honest and transparent service. The staff took the time to explain all aspects of the purchase, making sure I was confident in my decision. The vehicle I purchased was in excellent condition and priced fairly. I would not hesitate to return for future purchases or recommend this dealership to others...

Exceptional experience! I was impressed by their professionalism, transparency and dedication to customer satisfaction. Their knowledgeable team guided me through every step of the purchasing process, offering valuable advice and patiently answering all my questions. The quality of the vehicles offered is remarkable, and I found exactly what I was looking for. In addition, the after-sales service is impeccable, ensuring complete peace of mind. Highly recommend to anyone looking for a hassle-free shopping experience. Deserves its five stars..

I just bought a car from JD Auto and I'm seriously impressed! The sales team was super knowledgeable and actually listened to what I was looking for. They didn't try to push me into something I didn't want, which was a major plus. The whole process was surprisingly stress-free and the finance team made sure I understood everything before signing. The dealership itself was really nice too - clean, modern, and not sketchy at all. Overall, I'd definitely recommend JD Auto to anyone looking for a new ride. 10/10 would buy from again

2011 Ford Explorer

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