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2017 BMW X4

Uptown Imports 

Google Reviews

I had a great experience purchasing my 2021 Mazda3 from Uptown Imports. The car itself is in excellent condition and drives perfectly. What really stood out was the communication – the team was very responsive and answered all my questions promptly, making the process smooth and stress-free. Definitely a positive experience!

I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was in good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale.

The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I’d rate it 7 out of 100). On top of that, the car was never detailed before it was shipped — the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together.

None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I’ve received no response except "I will forward your message to the director"

I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?!

This level of communication and customer service is completely unacceptable. If a business can’t stand behind what it sells—or even respond after the sale—that speaks volumes. I’ve waited long enough for a resolution and am extremely disappointed in how this was handled. The only communication received from them was that my complaints are petty and I should enjoy the car! (with no audio system basically)

Buyers... beware!

If you’re looking for Great customer service and dealership support look no further. The staff is friendly and inviting. The best car buying experience I’ve ever had.

I purchased my incredible Jaguar F Type R from Angello at Unique Imports. He went above and beyond to make sure the car was ready for delivery and in top shape. Best car buying experience ever, awesome service, and I’m in love with my car!! They are highly recommended for an enjoyable car buying experience and amazing product!

I needed to trade in my car in a pinch to save some money and I took a shot and drove to Uptown Imports from Austin to look at a car I’d seen online. I was out of there in like 2 hours, an honestly shocking trade in offer on my old car. Honestly. I was shocked. And drove home in exactly what I wanted and needed. They have also been so communicative and easy to get a hold of with spare keys, registration, license plates, etc. stress free experience, highly recommend if you want a good car. Thank you so much lidia and Angello

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2017 BMW X4

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