Refurbished units have been thoroughly tested to meet like-new performance standards. Units may have some cosmetic blemishes that include scratches and/or other surface imperfections, that do not affect functionality. May contain generic charger. May not include original attachments. Ships in non retail box. N w v is the largest discount center for refurbished/renewed vacuum cleaner s in the pacific nw. We carry all brands all models with savings of 50-80%off retail. We also carry parts for just about anything that cleans. Whether it’s a brushroll or handle,bin or just a hook for a troublesome cord we r your one stop shop for the part u need today. Feel free to inquire about any part that is needed we want to help u keep your vacuum cleaning the way it did on day one ☝️ WE CARRY ALL BRANDS ALL MODELS OF REFURBISHED/RENEWED VACUUM CLEANER S AN THE PARTS THAT U NEED TODAY!