Cars & Trucks

* Navigation System  * Special Color  * Lane Keeping Assist  * Keyless Start  * Heads-Up Display  * 50 State Federal Emissions  * Limited Package  * Moonstone; Softex Seat Trim  * Supersonic RedThank you for visiting another one of AutoNation USA Sanford's exclusive listings! Don't hesitate to contact AutoNation USA Sanford. Hurry this unit won't last

2020 Toyota Prius

AutoNation USA Wesley Chapel

Google Reviews

The best experience! Jim was the most helpful and honest sales man I have ever met in my entire life he assured me the car was available he made sure payments where going to be in my rang before I made the hour drive and car was ready to go when I got there at 7pm. Pedro was the very helpful as well 10/10 experience he had us in and out made sure we loved the car and didn’t add any crazy fees everything was explained to a T I couldn’t be more happier with my purchase will be returning to this location .

[Updated: August 12, 2025]
Spoke with the sales manager (Christian) again this morning trying—once more—to get in touch with AutoNation Mobile Mechanic. Still no luck: the number listed on their site and on Google routes to an automated message that says they’re closed, every time.

What’s worse, Christian was dismissive of a serious safety issue: while driving on the highway, the driver’s door opened and would not latch. This is now yet another major mechanical problem on a vehicle I’ve owned for a very short time. After months of repeated issues and repairs, I’ve received next to no meaningful support or accountability. At this point, I strongly recommend avoiding this dealership based on my experience. I’m actively considering legal counsel to review options and hold the dealership, management, and service partners accountable.

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Prior update (June 6, 2025):
I’ve made multiple attempts to resolve issues directly with AutoNation USA Wesley Chapel after purchasing my 2014 Range Rover Sport Autobiography, but the lack of follow‑through has been disappointing. Their public response asked me to call a generic number, which routed me to a sales rep—not the GM—and I’ve been leaving messages daily since the day after purchase with no callback.

On June 4, a mobile mechanic (scheduled through Christian, a manager) arrived at my home for what was supposed to be on‑site repairs. Instead, they took the vehicle without clear updates. Aside from a vague email Wednesday night, there was no communication until Friday afternoon—after I went to the dealership in person—finally informing me they were detailing the car and preparing to return it. This process was unclear, unprofessional, and left me without a vehicle for days.

If I hadn’t purchased the highest‑tier protection plan, I’d be paying out of pocket for issues present immediately after purchase. Christian has provided no meaningful support or accountability throughout. The vehicle itself has potential, but the experience has been marked by miscommunication, lack of transparency, and poor post‑sale service.

Original purchase experience included delays, a missing maintenance plan that we had to correct before signing, unresolved vehicle issues (non‑working cruise control, radar sensor error), and delivery in an uncleaned state despite multiple promises to detail. I paid for professional detailing myself, only for the vehicle to be returned dirty again after service.

Bottom line: AutoNation’s process has lacked organization, clear customer support, and basic accountability. If you choose to buy here, triple‑check everything and get every promise in writing.

Andrew J provided exceptional service! He allowed us to test drive as many times as needed and he was truly patient. He also gave us more than enough information and took time to come in on his day off to make sure we were well taken care of! Thank you Andrew J

I'm really delighted with the 2019 GLC 350e I acquired for my family today from AutoNation of Wesley Chapel. Sergio Rivas, the sales consultant, assisted us in finding the ideal vehicle for our family. He was really determined to pick up the vehicle from another place and get it ready for us to drive.

The sales manager, Joseph, is one of the important keys, and I would like to recognize him for his outstanding customer service. He deserves five stars with his first-class service, helpful, courteous, and patient, and I could go on and on about how good his service is. With clear pricing and no back and forth, Joseph was prepared to work on my deal. This is an excellent location for car purchases!
Joseph made it happen, and I had a great time at this dealership.

I applaud him for this SERVICE OF EXCELLENCE.  Joseph, thank you.

In addition, Alex Sandoval from Financial helped us with all the details, offering excellent credit rates and vehicle care protection. The cost of my GLC 300e maintenance was significantly less than what I would have paid for at any other shop, and I was really delighted by the low price.

As an added bonus, I would like to mention Auto Nation of Wesley Chapel's detail shop, which has an excellent staff that handles all the car's maintenance. I had the pleasure of meeting Bengamin as he was getting my car ready for delivery, and I was impressed by the amount of work and professionalism he put into it. Bengamin, you did a fantastic job detailing my car, and it was delivered like new.

Auto Nation of Wesley Chapel, Florida, thank you.

One of the easiest experiences buying a car. Our salesman Josh was helpful through the process even though he was fairly new. We were searching for a car online and the prices were well below all my research I did. We even did a trade in they made it simple as well.  The financing department made it easy as well thanks to Pedro. Definitely be back.

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2020 Toyota Prius

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