Item is brand new, never used, no box. Comes with all items shown, including both the official Shark reusable microfiber pad and a Shark Sanifiber disposable pad as well. 3 levels of intelligent steam control ensure you have the right amount of steam for every cleaning job Turns ordinary tap water into super-heated steam to eliminate 99.9% of germs and bacteria; no harsh chemicals needed Shark steam pocket technology provides 2-sided cleaning with every pad 180-degree swivel steering offers easy maneuverability into tight corners and around furniture XL water capacity 22 ft. power cord is long enough for all your cleaning needs