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2021 Mercedes-Benz GLC 300

Mercedes-Benz of Hunt Valley

Google Reviews

My experience at Mercedes-Benz of Hunt Valley was a unique and outstanding experience. Specifically my sales associate Justin Schneider was very knowledgeable , helpful and considerate throughout the entire process. He was very nice and took the extra mile to make the process special and unforgettable. The CFS person Khaliq Thomas was also very accommodating and informative when we asked questions. My family and I look forward to making future purchases with Justin and highly recommend the dealership and the experience Justin provided to us. Thank you !!!

Mercedes-Benz of Hunt Valley is a top notch dealership. From start to finish our experience was absolutely seamless. The entire team was professional, attentive and knowledgeable. Our sales representative, Marshall, was extremely knowledgeable and made sure we got exactly what we were looking for. We’ve purchased 3 vehicles from MB Hunt Valley and Marshall specifically and each time was pressure free. He answered all of our questions with patience and ensured that we found the vehicle that checked all of our boxes. The finance team was transparent and the process was stress-free! The dealership itself was spotless, welcoming and well organized.  It’s clear they take pride in their work and value their customers.  They even made the “reveal” exciting for us when our vehicle was delivered.
If you’re in the market for a Mercedes, I cannot recommend Mercedes-Benz of Hunt Valley highly enough. They’ve set the gold standard for what a car buying experience should be.

Thank you Marshall Sanders, for being excellent in what you do!!! From Seattle, Marshall was able to curate a game plan with a location proximal to me. Was able to reach out to the right people and guide me in the direction that fit my budget & needs. From every concern, question, he was there and responding immediately. Even if the questions were kinda silly. He was prompt, but also gave personable and incredible tips. Being a young women, it can be intimidating purchasing a new car, especially luxury… but Marshall, eased my concerns and I’m so happy to say I’m apart of the Mercedes-Benz Family!

I love the service and the professionalism this company gave me when purchasing my vehicle a year ago. And since then I’ve loved everything about my car, from the comfortability, to the gadgets inside the vehicle, and all the maintenance and device jobs that might be needed. They always help
Me in the best possible way for me.

A Five-Star Experience with Justin Schneider at Mercedes-Benz of Hunt Valley
I recently had the absolute pleasure of purchasing my  Mercedes-Benz GLS 450 from Justin Schneider at Mercedes-Benz of Hunt Valley, and I can't express how exceptional my entire experience was from start to finish. As someone who's purchased multiple vehicles over the years, I can confidently say that Justin set a new standard for outstanding customer service in the automotive industry.
From the moment I first contacted Justin, his professionalism was immediately apparent. He took the time to genuinely listen to my needs and preferences, asking thoughtful questions about my lifestyle, driving habits, and which features mattered most to me. Rather than pushing me toward the most expensive option or rushing me through the process, Justin showed a sincere commitment to finding the perfect match for my specific requirements. His extensive knowledge of the Mercedes-Benz lineup was impressive, and he explained the various features and benefits of different models in a way that was both informative and easy to understand.
What truly set Justin apart was his attention to detail and dedication to ensuring every aspect of my purchase exceeded my expectations. He was incredibly responsive to my calls and emails, often getting back to me within minutes rather than hours or days. When I had questions about financing options, he patiently walked me through each possibility, explaining the pros and cons without any pressure to make a quick decision. His transparency throughout the entire process was refreshing and helped build the trust that's so essential when making such a significant purchase.
The day I came in to finalize the purchase and take delivery of my GLS 450, Justin had everything perfectly organized and ready. He'd clearly spent time preparing for my arrival, ensuring all paperwork was in order and the vehicle was immaculately detailed for pickup. He walked me through every feature of the vehicle—from the advanced safety systems to the entertainment and navigation features—making sure I felt completely comfortable and confident with my new Mercedes-Benz before driving off the lot.
Even after the sale was complete, Justin's commitment to customer service continued to shine. He followed up with me personally to make sure everything was going well with the vehicle and to see if I had any questions or concerns. This level of post-sale care is unfortunately rare in today's business environment, but it speaks volumes about Justin's character and his genuine desire to build lasting relationships with his customers rather than simply completing transactions.

I would recommend Justin Schneider to anyone considering a Mercedes-Benz purchase without any hesitation. His professionalism, expertise, and genuine care for his customers make him a true asset to Mercedes-Benz of Hunt Valley. If you're looking for someone who will treat you with respect, provide honest guidance, and go above and beyond to ensure your complete satisfaction, Justin is absolutely the person you want to work with.
Thank you, Justin, for making my car-buying experience so positive and for helping me find the perfect vehicle. I look forward to many years of enjoying my beautiful GLS 450, and I'll certainly be returning to you for any future automotive needs. You've earned a customer for life, and I'll be enthusiastically recommending you to friends and family who are in the market for a luxury vehicle.
Five stars without question—Justin Schneider and Mercedes-Benz of Hunt Valley have set the gold standard for customer service excellence.
Thanks
Professor Dr. Samuel N Jacobs-Abbey

2021 Mercedes-Benz GLC 300

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