Cars & Trucks

2014 BMW X5

Aloha Auto Depot

Aloha Auto Depot LLC.

Google Reviews

Aloha Auto Depot has great customer service and took great care to find the perfect vehicle for me to take home. Sam did a great job keeping us posted and answering our questions at any of time of day and helping me and family find both a car and a deal we were happy with. I could not ask for a more thorough and comprehensive used car purchasing experience.

BEWARE Mainland buyers!!

I recently purchased a diesel BMW X5 from Aloha Auto Depot as an out-of-state buyer, and it has been the worst car-buying experience of my life. I feel completely cheated and misled.

The salesperson, "Uncle Sam," presented a BMW dealership inspection report stating the vehicle had no issues. As this was my first time buying from Hawaii (but not my first out-of-state purchase), I trusted this report. That was a massive mistake.

Upon delivery to the mainland, the first red flag was the car's condition—it hadn't even been vacuumed, let alone detailed, showing a complete lack of care. Attached pictures are from the delivery date.

The real problems emerged when I started driving. I immediately felt a power issue. I took it to my local BMW dealership, who found critical, undisclosed mechanical failures: a faulty transfer case that needs replacement and a leak in the rear of the valve cover. None of these major issues were mentioned in the "clean" inspection report provided by Aloha Auto Depot.

When I tried to address these issues, "Uncle Sam" completely ghosted me. He stopped taking my calls and responding to my messages, leaving me with a broken car and mounting repair bills.

WARNING TO MAINLAND BUYERS: If you see a car you like in Hawaii, DO NOT rely on their inspection reports. I was shown a fake document. You MUST fly out to inspect the vehicle personally or hire a truly independent third-party inspector. I learned this the hard way because I couldn't find a specific model on the mainland.

I am now seeking legal help to recover the costs of these repairs. Save yourself the immense hassle and financial burden—look elsewhere. This dealership is not trustworthy.

Where do I start? Aloha auto depot came in clutch with helping me purchase a 2021 Honda civic type r. Sam, Eddie and Jacob are amazing workers there and made my dream come true of finally owning a type r. From the initial text to filling out paperwork it was a wonderful experience and I’m glad that they were able to work with myself and my brother in law who co signed for me. I am so humbled and appreciative of all of you thank you very much 💯

Chris Weaver was an awesome sales person. Our experience was beyond our imagination. We gave him information on what we were looking for, and DELIVERED.. 10 Star for his service.. Come down to Aloha Auto Depot and check him out if you’re looking for a vehicle.

I recently purchased a car from Aloha Auto Depot and I must say, the experience was top-notch. From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The sales team, especially Sam, was incredibly helpful and patient, answering all my questions without any pressure. They had a wide selection of vehicles, and I found exactly what I was looking for. The financing process was smooth and transparent, and I felt confident in the deal I was getting. Overall, I highly recommend Aloha Auto Depot  to anyone in the market for a new or used car. Their commitment to customer satisfaction is evident, and I couldn't be happier with my purchase!

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2014 BMW X5

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