Cars & Trucks

This is a finance advertisement and shown prices are the amount to be financed after a 25%% down payment not included in the price* No total price for the vehicle, for cash deal please contact the Dealership.

2020 Chevrolet Traverse

Palermo Motors

Google Reviews

I purchased a 2018 BMW 540i for $20,000 cash for my wife back in late January of 2025 ....... $4000 in parts and 4 months later, I am just now able to let her drive what was sopose to be an "early", but now an extremely late Valentines day present.
The very next day after the purchase, my wife drove the car to work and on the way home, the car went into limp mode. Short version, I called Polarmo and they said to take it to their repair guy to see why it went into limp mode. The repair guy said that the car is a mes and told the Polarmo people as such, to which they told me that it was an as is purchase and they aren't responsable. BOOM, my heart sank.
The young machanic gave me an estimate of $4500. but he couldn't be sure until he took it apart. I didn't trust him because he said some thing that I knew weren't true about cars. "When I was in my 30's, I rebuilt an entire 1973 Trans Am and painted it to showroom quality" so I do know a few things about cars.

I am retired and 66 years old and didn't have the money to send this to an authorised BMW center to have this "mess" fixed. BMW gave me an estimate of $12,536. That was more than half of what I payed for the car. So, I had to learn how to fix it myself. Before I purchased the car, I saw an engine light  which Sofi, the sales rep said that it was only the Shutter Grill and assured me as well as the finance guy and others at Polarmo Motors that it was only the "Upper Shutter grill". They said that they would cover the cost of the shutter grill along with the other trim peices like the passenger seat bezel, two door handles if we purchased the car. "They lied to us" The engine light wasn't the upper Shutter Grill, it was the lower Grill acuator and 12 other major engine codes  like the heat control module which is a "thermostat control", two electric water pumps, mechanical water pump, leaking coolent, troddel peddle controller, back light units and front light housing replacement, computer system crashed due to the body control module went bad, the engine intake manifold bolts stripped out which had to be heleqoiled after the repairs to the thermostat replacement, temperature sensor and a passenger seat sensor, new battery and then I had to pay for coding for the body control module. And I never received the passenger seat bezel which was in the contract. I did receive a upper grill which I "didn't" need, and I did receive covers for the door handles. "Plastic Covers" Not even door handles like they said. Some of the problems on the car, I can understand because it was an "as is" purchase, but the 12 engine light codes were Polarmos Motors responsibility. They owe me $1800 in parts, and that's not any labor. The other money I spent is the cost of buying a used car.
Bottom line, don't believe what they tell you, they are liers and cheaters and won't stand behind what they say.

Pic of all I had to purchase to fix this car.
Latin --- "Let the buyer beware"

Best place to shop at, very honest people. Great people to do business with. If you looking for a car good condition best prices ask for Sophia she is the best believe me ! Hands down here.

What a shame, after reading these reviews I’m glad I trusted my judgement and walked away from this dealership. I was told test driving is a waste of their time if they can’t run my credit to confirm I am approved. I’m glad I dodged this bullet. If sales is your profession and a disgruntled customer is not happy, telling them to learn to speak doesn’t negate their poor experience.

I had the best time at this Dealership, I purchased Volvo XC90, the finance guy was really good to me, offer me a nice deal on the finance part, Emerson was super nice also, great place to buy a car from, thank you

Like a ton of dealers, just a bucket of lies. Texted me a ton of pictures of a mustang, made an appointment, and the car wasn't even there to be seen. It was "out for repairs".  Sophy just did what she could to waste our time and get us in the door. They chase you via text and phone, and then just lie to you. I had to pick up my daughter early from school to go see this particular vehicle and it was just all a disappointment. Don't bother with these people.

2020 Chevrolet Traverse

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