Cars & Trucks

2011 Mercedes-Benz ML 350

Easy Car Auto

Easy Car Auto Sales

Google Reviews

I'm really beginning to wonder if there are fake accounts giving reviews for this place. My personal experience?
Well, I bought a car along with the dealership powertrain warranty. Car has broken down, and dealership is refusing to cover the cost of repairs. This is despite the fact that the repairs are covered under the powertrain warranty. Had to file a complaint with the attorney general's office, the BBB, the Federal Trade Commission (FTC), and had to seek the help of an attorney to sue to have the repairs done. Mark (so unprofessional) has claimed that I did not give them the opportunity to fix the vehicle which I have, and anyone seeing this review can see the photo of the car at their mechanics shop, so that statement is obviously false.
Our family has bought at least 2 cars from this place. I was going to bring my twin daughters here in 2 months for their cars since it seemed to be a reasonable place to purchase a used car. Now I will not. I couldn't trust them with my money, I certainly won't let them prey upon my children or their money. Will definitely look elsewhere.

Bought a SUPER clean 2012 740i from mark, vehicle was in immaculate condition. I paid $4,900 and I Kelley blue booked it for over $14,000!  I waited for about 2 months before I left a review just make sure I was sold a good car and I will be back! I haven’t had a single issue, car was already taken through emissions and they made the buying process super easy for me and my family and I would most definitely recommend buying a used car from Easy Car.

Thanks again, Mark!

Mark was super helpful great environment, and have a comfortable waiting area. Clean, respectful environment. I left this car dealership with almost $4,500 in positive equity in my car. Usually I fell robbed by dealerships, but with me walking away with equity I feel I did the robbing! I will be back.

⭐⭐⭐⭐⭐ Absolutely Thrilled with My 2009 Honda Fit Purchase!

An Outstanding Experience from Start to Finish!

I cannot say enough good things about my experience at Easy Cars Phoenix Az! Walking onto the lot, I was immediately greeted by friendly, knowledgeable staff who genuinely cared about finding me the perfect vehicle. When I spotted the 2009 Honda Fit, I knew I had to take it for a test drive.

The Car That Exceeded All Expectations

This little Honda Fit is an absolute gem! Despite being a 2009 model, it runs like a dream and has clearly been well-maintained. The fuel economy is phenomenal - I'm getting incredible mileage that's saving me hundreds at the gas pump. The interior is surprisingly spacious, and those famous Honda Fit "Magic Seats" are a game-changer for hauling everything from groceries to furniture.

Exceptional Service That Sets Easy Cars Apart

What truly impressed me was the transparency and honesty from the Easy Cars team. They provided a detailed vehicle history, pointed out every minor imperfection (which were minimal), and never once made me feel pressured. The financing process was smooth and straightforward, with competitive rates that fit perfectly within my budget.

The staff took the time to walk me through every feature of the car, ensuring I was completely comfortable before driving off the lot. They even threw in a full tank of gas and a complimentary car.

If you're looking for a trustworthy dealership that stands behind their vehicles, look no further than Easy Cars Phoenix Az. They turned what could have been a stressful car-buying experience into an absolute pleasure!

There was no pressure to buy anything and we were allowed to test drive any car in the lot for sale. I like my new car, although it does have some issues, which is to be expected. Everyone was very polite and helpful the day of purchase.
The problem is, when I bought my car in June, they told me it would be a couple days until I received my title, and was told it would only be online. I paid in full on the day of. A week went by and it wasn't showing on the dmv website, so I drove in person to ask. I was told someone has to physically go to the dmv to drop off paperwork but to give it another week. Another two weeks go by. Then I'm told it could be up to 30 days. I called last week to ask for an update since I went to dmv to ask what's going on but was told by the dmv to keep contacting the dealership, but that it was strange to not receive the title the day of. When I called the dealership to ask for an update, I was told they would call me back later that same day. It's been a week but still no update. I've tried calling several times today but no answer and the voicemail box is full.
My temporary plate and temporary registration is less than two weeks away from expiring and I keep being told different answers. Every time that it should be soon and they'll get back to me soon and that someone needs to drop off paperwork to the dmv.
Would it be easier for the staff if I drove over, picked up the paperwork, and took it to the dmv myself? It's a genuine question I have/ offer that I can do, not a rhetorical question. I can drive over and get it done myself to actually get this processed and over with.
Absolutely shady and frustrating way of running a business. Especially when so much money is involved.

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2011 Mercedes-Benz ML 350

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