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2013 BMW 3 Series

Lucy Auto Sales

LUCY AUTO SALES

Google Reviews

The staff were so patient and helpful during the process. It took me a while to make the decision and they worked with me so I could make up my mind and choose a car from theirs as opposed to going to another dealer. They are trustworthy and would highly recommend you looking at the variety of cars they offer and working with them. I am very happy with my purchase. Thank you Ping for all your help!

Unfortunately I naively thought that this was not a shady car dealership. I had the worst experience and got totally taken advantage of and robbed from this dealership. They sold me a car that yes, drove off the lot, and home, and on my first errand COMPLETELY died and almost caused an accident in the middle of the road. I towed it back to them less than 24 hours, not to mention I spent hours cleaning the disgusting inside that was wet, completely rotten and rusted from underneath the whole entire loading compartment from water, splattered with something gross, covered in dog hair… it’s no wonder they told me I needed to sign the contract before looking at the car… which should have been a huge red flag. I begged them to please allow me to cancel the contract (having to pay  $500 restock fee $250 loan cancellation and $300 in credit card swipe fees) all for them to have denied that there was anything wrong with the car. I’m 100% certain they buy cars off the auction and put 0 effort to even attempt to redeem these vehicles that you hopefully do not fall into a trap of buying… please do not go here and avoid them at all costs for your own good. Lucy is sweet but her husband or something is a condescending, spiteful person who knew he was in the wrong and just made fun of me when I told him I am very concerned and did not want to proceed with purchasing a vehicle that died on me my first drive, almost causing an accident after just going through a really bad crash.. he just laughed in my face and showed me a stock image “look I take all the time to mountains” and it was very obviously a stock photo that he did not take of the vehicle. Do not trust these people at all.

I really wanted to like this place cause they were super helpful. But after having my 2015 jeep for year I'm having sooooo many problems with the car. the first week i had to replace the battery. The touch screen is ungluing and basically useless it has a mind of its own. The hood doesn't have the part to keep it open you have to use a piece of wood. within the first three months i had to replace BOTH headlights they were aftermarket LED . And now i have a radiator leak and that needs to be replaced. Overall just be super thorough when purchasing from here I regret this car so much every day its a new headache

Thank you help me get car I like it . Good place finance one day approved and car at same day ! Recommended this dealer ! Good customer service ! Thank you !

Lucy auto sales one of the best around. Good service good attitude. Shes one of the most professional people you will meet! Had a good time with lucy auto!

2013 BMW 3 Series

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