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* Moonroof  * Keyless Start  * Black; Cloth Seat Trim  * Kona Coffee MetallicThis vehicle includes a Money-Back Guarantee* and passed our precise inspection process. Best of all the price you see is the price you pay. No haggling. No back and forth. No pressure. And this price is so good it is guaranteed. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. Subject to certain terms and conditions. See store for details. Some restrictions apply.

2016 Honda CR-V

AutoNation Subaru Hunt Valley

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I took my car there because it has an oil leak and they found that it needs a new head gasket.  I made an appointment to take it back to get it fixed.  In the meantime I received an email asking for an honest review of my recent visit there.
The service was good but not excellent so I gave it 8 out 10.  I then received a text message from my Service Advisor asking why.  I told her and she didn't like my response and told me to go elsewhere.  She then canceled my scheduled appointment.  I rescheduled  and that was promptly canceled also.
Crazy thing is that my car has a Warranty from Auto Nation

Love the car that we purchased, but less excited about the dealership. Did not feel that the sales person addressed our needs. The actual purchase/paper signing took more time then we feel needed. Asked about expediting online but that did not happen. Even after signing all the papers with the finance person we waited an additional 20 minutes for the sales person to get us the keys. The detailing of the exterior was not great. Several areas of the car had wax on the plastic trim leaving a white or faded residue.

Probably would not go back or recommend the dealership.

My first experience with AutoNation Subaru was absolutely fantastic.  Made my appointment online easily, showed up and was attended to immediately.  Received a text almost as soon as I walked out the door with a link to track the service in real time, then received a link with the result of the inspection and the recommendations for what should be addressed.  Approved online, and within an hour of that, my car was done.
Everyone was helpful, friendly and efficient.
Looking forward to my next service in January!

From the minute we walked into AutoNation Subaru, Kevin and Stephen were great to work with.  Stephen helped us confirm the model and the features we wanted and Ezekiel took us on probably the best test drive.  Negotiations weren’t that difficult as we were able to get to an agreement quickly.  I was given a good price for my 10 year old Acura and Lorenzo worked his magic with the finances to get us a final deal that fit our budget.  We drove off in our new Outback very pleased.

Awesome customer service with everyone we had contact with. They treated my wife and I with respect, were honest, and appreciated  our time.  This is the way to build trust and earn customer loyalty. GREAT JOB AUTONATION TEAM!!

2016 Honda CR-V

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