Cars & Trucks

2011 Toyota Sienna

Merced Quality Karz

Google Reviews

There might be a few decent cars on the lot, however the condition of the location would leave you guessing.

The issue is with the owner, he’s extremely obnoxious, confrontational, does not want questions asked, expects you to take his word for it, will not allow a mechanic to look over a vehicle before the sale. He wants to sell you some $500 insurance where if something goes wrong in the first couple days you can return the vehicle for what you paid minus $500.

He expects you not to ask about a leak, or if the tires have a slow leak when they are nearly flat, but he claims he drove it  just a few days earlier. He tried to explain fully inflated tires went down 30lbs because of weather, as if you’ve never owned a car in your life. He then becomes argumentative insisting he’s been in the business all his life.

As a potential buyer you're obviously going to look over the vehicle, if something is broken you’re going to ask about it. He takes offense, accuses you of finding reasons to not buy a vehicle, as if you couldn’t just leave. He then declines to do business with you, makes negative comments about you, tells you what a great deal his cars are and how you’ll never find a better deal, like an ex telling you you'll never find anyone better during a breakup.

It’s not just how he treats you, he treats his sales person poorly, she clearly looks intimidated, later you find out she’s actually his wife. His wife however is an extremely sweet lady.

Sadly what would have been an absolute sale even with questions about the vehicle was lost, because of the treatment by the owner.

You don’t have to take my word for it, look over the other negative reviews and you’ll find similar behavior. Feel free to go to the lot and ask questions yourself, but be prepared for conflict.

Completely dishonest salesman.

Tried to sell me a truck with the steering shaft clunking around. Didn't tell me there was a problem with the steering, just waited to see if I figured it out on my own, which I almost didn't, my girlfriend caught it. When I brought it up he said, "oh yeah, I felt that too." So he knew there was a problem and didn't disclose it.

Turns out a connection was loose on the shaft and came out when I turned the wheel in the parking lot rendering the truck unable to steer. Good thing it didn't happen in the middle of a corner, I could have crashed and died.

When I brought that up he got belligerently mad, which is what people do when they're caught red handed, they try to shift the blame to the person calling them out.

This family is so kind. Ash is a joy to be around and so helpful. I had such a great experience buying a car from them. My grandma and our friend bought their cars here too. 20/10 experience. Buy their cars!!!

Merced quality cars is a great place to buy your vehicle. This is the second car that I’ve gotten from them and it won’t be the last customer service is outstanding. If you’re looking for a vehicle go to Merced quality cars you won’t be disappointed.

Very positive experience purchasing my car here! Got a pretty good deal on a very good quality car, took care of the registration for me & was mailed the title & registration pretty quickly after my purchase. I would recommend this dealership!

2011 Toyota Sienna

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