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2020 Ford Explorer

Smart Buy Auto Center

Smart Buy Auto Center Corp

Google Reviews

They were great to deal with. Pretty much up front. No games. Bought a 2013 Jeep from them. Made the buying process quick and easy.

Bought a truck here and within the 1st few days the radio stopped working.
Rear vents for AC never worked. Brakes need to be changed soon.
1 month later the driver side window switch stopped working ( I only had 2 weeks warranty but can’t go and complain about every little problem every other day due to me having a job and it’s home care)

So I took the vehicle to THEIR MECHANIC (other dealer on New York st) and he took it upon himself to take the door switch apart and then said it would be around $400 out of pocket to fix since I had already passed the warranty time (which was fine) he didn’t even put it back on right because there was a gap where it was supposed to be completely closed

So About a week or 2 after he put it on wrong, it was making a sparking or clicking noise and it left me stranded because the clicking noise was draining the battery (obviously electrical) so I called that Thursday that it left me stranded ,and the receptionist said she will give the guy the message when he comes back from lunch.
He never called back.
Had to call myself once again on Monday and I asked for the part name because at that point I didn’t trust him fixing it twice if he didn’t even care enough to put it together the right way after the 1st time and he gave me bogus advice on what it could be and said Chevy dealership will have to program it and order a part
So I Took it to Chevy dealership myself and turns out the window switch from the inside was broken, didn’t need to order the big piece the guy told me , and I didn’t need to program anything.
They don’t know what they’re doing here and shouldnt suggest these mechanics/dealerships if they don’t know what they’re doing. So now I have to pay almost $700 out of pocket just to be sure that it’s fixed right, by the right people ! Thanks Smart Buy Auto for wasting money and time
Do not recommend !

Sold me a car with a transmission leak years ago. Nissan Murano 2007 Silver. Shady dealership had my plates sitting there and I had to contact them about it.

My experience was ok when at the location. I was told to come up with $1,500 or a co-signer. I was able to come up with the money in less than a week. When I called Carlos to inform him, he told me he would call me back by the end of the day, and never did, which was kind of rude. But it all worked out, I took my business to Ultimo Precio and was able to find a wonderful vehicle.

Smart Buy has a great and honest staff. Always ready to help with anything that I need. I will be recommending them to all my family and friends.

2020 Ford Explorer

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