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2018 Chevrolet Trax

Pristine Auto Group

Google Reviews

Can’t say enough good things about my experience. I recently bought a mint Mitsubishi 3000GT from here. The communication was A+. The whole time, I felt the crew went out of their way to let me experience the car. I especially want to say thank you to George for taking care of me while I was shopping around and for the amazing hospitality! 5/5 would recommend!

Dealership has reached out: will update if resolution is agreed on. Update: 07/06/25: Update: American Express submitted a refund the day after I received the car and spoke with the dealership, I was told it was my problem by the dealership so I made it my problem haha. Multiple bad reviews with evidence, BBB complaint and submitted to their local NJ consumer affairs departments. All said and done I have a complete refund, the car has been picked up by the dealership today and I agreed only to pay 300$ towards the shipping to be done with it ( I wanted to refute even the shipping costs but my wife asked me to accept the offer and be done). All in all I would count this as a win and lesson learned, never trust anything without seeing it first hand.

American express was more than helpful and refuted immediately with a 90 day close window for the seller to refute the charge back, a month after the charge back the dealership reached out with complaints about the charge back and threatened to sue over the car as stolen property as I had not returned it, I reminded them that I do not own the car and I am more than happy to have it towed and they can take it up with the towing company, they relented to me paying to ship it back; I refused and countered that I don't have the title so not my problem. Eventually after much posturing on the dealership side they agreed to pay for shipping if I paid half; I agreed but only up to 300$.

Scam, They claim delivery has a buyer inspection and right to refuse, They do not comply with their agreement and try to pressure you into keeping the car and claim NJ has no buyer protection laws at all.

If you are reading this you have the New Jersey Consumer Fraud Act (CFA): Misrepresentation and Omission: If the dealer represented the vehicle as being in good condition or without major issues and failed to disclose significant rust damage that affects its safety, this could be a violation of the CFA. The CFA prohibits misrepresentation and the knowing concealment of material facts in connection with the sale of merchandise, including vehicles.

Dealer's Duty to Disclose: New Jersey law generally requires dealers to disclose any known material defects that would be important to a buyer's decision. Significant rust affecting safety would certainly fall under this category.

"As-Is" Sales: Even if a vehicle is sold "as-is," this does not absolve the dealer from the responsibility to disclose known material defects. An "as-is" clause means there's no warranty, but it doesn't permit the dealer to be deceptive about the vehicle's condition.

Do a charge back immediately through your bank once you have issue with your purchase and report it here to build information for the next buyer.

Truly a mediocre dealer. I got a PPI for the 335is I purchased from them for issues they were supposed to fix and they didn’t finish the job. The issues were a leaking oil pan gasket, which they fixed, and a new passenger side headlight which they never replaced. I spent 6 weeks without a car as they claimed they fixed said issues.

They “repaired” the front headlight which was not the recommended route and it still threw an error. Insurance mentioned this as a fire hazard.

I fixed the issues myself since it wasn’t worth the hassle, danger, and the wait. Cheap, unmotivated, just looking to make a sale. Note that they don’t take ethical or moral approaches and simply take the cheapest route possible. They will duck your calls and not take accountability despite being contractually obligated.

Do the job the right way if you’re going to commit to it.

Working with Alex was hands-down the best car-buying experience I’ve ever had. From the moment I walked in, he was professional, knowledgeable, and incredibly attentive. He listened to exactly what I was looking for and went above and beyond to make sure I drove away happy. No pressure, no games—just honest, efficient, and friendly service.

Alex is the definition of perfect customer service. If you’re looking for someone who genuinely cares and knows his stuff, ask for Alex. You won’t regret it!

Great service from Manuel and George. They were awesome and helped me get my first car. Would recommend if you’re looking for good cars with good prices

2018 Chevrolet Trax

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