Cars & Trucks

🏎️Ask for Marcelo

Stock
24685
VIN
1FMSK7DH1PGA22534
Year
2023
Make
Ford
Model
Explorer
Mileage
58,441
Trim
XLT
Body
SUV
Transmission
Automatic
Doors
4
Description
2.3L 4-Cyl Engine
Drivetrain
Rear Wheel Drive
Fuel Type
Gas
Exterior Color
WHITE
Interior Color
BLACK
EPA City
21
EPA Highway
28

2023 Ford Explorer XLT🏎️Ask For Marcelo

2023 Ford Explorer

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Car Factory Hollywood

Car Factory Outlet Used Cars

Google Reviews

I had the worst experience of my life at Car Factory Outlet, and I strongly advise anyone to stay away from this dealership. They are dishonest, negligent, and extremely unprofessional.

Here’s what happened:

1. I bought a car from them, and they gave me the wrong vehicle — completely different from what was on my paperwork and insurance.
👉 I drove it for 7 days without registration or valid insurance, without knowing.

2. When they finally exchanged it for the "correct" one, the new car had serious mechanical problems:

Rear brake light didn’t work,

The car shakes heavily at 70 mph,

No proper inspection or service was offered.

3. Before I could bring the car back, I got into an accident.
I had to pay for the repairs myself, which took weeks.
After the repairs, I went back to the dealer to ask for the mechanical issues to be fixed — they ignored me completely.

4. My temporary plate expired 2 time, and they are now refusing to give me my permanent plate unless I pay them $409.
And if that wasn’t bad enough...

> 💥 The manager actually suggested I leave my jewelry (gold/silver) as “guarantee” so I could get my plate.
This is unethical, abusive, and possibly illegal. and I have all this evidence

5. The car is currently stuck at the dealership, I cannot drive it, go to work, or move legally.
They don’t care, and they have not offered any fair solution.

---

This company takes your money, delivers unsafe cars, and holds your license plate hostage unless you pay extra under shady conditions.
They act like predators, not professionals.

I am currently filing complaints with the FLHSMV, Florida Attorney General, and the Better Business Bureau.

🔴 I DO NOT recommend this place to anyone. Save yourself the stress and go somewhere honest.

Delete again my comments if you can't

Eddy sold me a lemon car knowingly. When I said I was content creator and I will post all the lies and deceit I was told that I would be sued by the manager. They refused to live up to the repair promises made before purchasing. Come to find out all the lights that were on were disable only to pop back up after the cut off date for returning. I've tried to work with them and they refuse to fix serious mechanical issues and sold the car for high blue book value. They had the hood resprayed due to rock damage and made me pay for half. The hood respray was done wrong and the chips broke out after the first car wash. I'm so disappointed in car factory and the management. You should hear all the stories I have about the place. The first time I was there I left and was not happy. They ran my credit 2hrs after leaving! Then called me and told me to come back! I was so angry. Wow they have alot of nerve. Karma is my best Freind!

Amazing experience! Ivan was incredibly helpful throughout the entire process. I bought my first and I really couldn’t be happier. I looked around at a few places but they had the best prices here. Unbeatable prices with great customer service. Strongly recommend and I will definitely be back in the future for any other car purchases.

We purchased a 2018 Jeep Wrangler from this dealership. Upon delivery and driving the car less than 5 minutes, the dashboard lit up like a Christmas tree. Including the check engine light. My husband sent photos to the salesman who helped us. He stated he had no idea any lights were on. This dealership very clearly cleared all of the warning lights for sale. We feel very deceived and disappointed. We have already spent hundreds of dollars trying to figure out what repairs the vehicle needs. I would personally not recommend this dealership to anyone. You will be lied to and ignored. There’s a reason they have 3.5 stars. We should have known better. Oh and the best part? The salesman told my husband “we would never sell you a vehicle with any known issues”. But very clearly covered up multiple issues. You have been warned. Do not shop here.

My experience at car factory was the best  if you ever come to this car lot ask for Pablo he will get you right and all the other staff to

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2023 Ford Explorer

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