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2023 Hyundai Palisade

Tower Auto Sales

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Based off the reviews I read, wanted to do research on a car prior to calling and asking about it. Here is how that interaction went….
The car in question is priced very aggressively for the year and mileage. A quick five minute search revealed that the car has frame damage based off of two separate, reputable, websites that give vehicle history.
Called the dealership today and spoke to a sales guy, unfortunately I don’t remember his name. Very straightforwardly said I was interested in getting information on that vehicle and that it was priced pretty low for its comparable comps and I was wondering why. The first thing out of the salesman’s mouth was, “we can raise the price if you’d like”. I immediately told him that there was no need for that and he responded with, “relax, it was just a joke”. Not very funny for a potential customer to hear if you ask me.
I then asked if the vehicle came with a full Carfax and if there was a reason it was priced so low. Salesman said the vehicle would come with a full Carfax and he would print it out for me if I came in. He then said that it’s a clean vehicle with no damage at all other than normal wear and tear.
I then asked him why is it showing frame damage on two separate websites and he immediately asked, “which ones “. At that time, I realized I was not dealing with a reputable person at minimum, if not the whole establishment. I told him to have a good day and hung up.
I’m not saying don’t buy from them, I’m just saying do your research on the car yourself.

Purchased the attached (CarGurus images) 2023 Mercedes GLB from Tower Auto Sales a week ago. I’m out of state, and the team there made this one of the easiest car-buying experiences I’ve ever had. No price gouging or hidden fees, even lowered what they needed to lower to keep everything simple with round numbers. I didn’t haggle, and honestly didn’t feel like I needed to because they were very easy to work with and it was already so competitively priced when compared to nationwide searches for the same vehicle with the same features I’d found while having spent months and months researching before making a decision to go with their team.

I drove my trade there and all the paperwork was done before I arrived, only had to spend about ten minutes of my time finalizing it with signatures. There were no surprises, everything was exactly as advertised; both with the SUV and the verbal agreement we had over the phone. Basically just swapped keys, signed a few things and walked out to enjoy my new car.

I should also mention that they were very particular about making sure that the Mercedes was cleaned up and well-detailed before picking it up. They are not in the business of selling you a low-quality vehicle, and it shows.

Huge thank you to Mike for working with me over the phone to make this happen and another huge thank you to Deb for having all of the paperwork ready to go, making this a seamless purchase.

Will more than likely search their dealership before I look anywhere else the next time in the market for a vehicle. You can’t put a price tag on exceptional customer service and it’s certainly made a loyal customer out of me.  Well done.

I contacted them several  times about  purchasing  a sc430. Every time I contacted them I received  a different answer why the vehicle wasn't available to be seen. I tried for a week then went to pittsburgh  porsche  aoto sales where I received an excellent sale of a used lexus. I'm not sure what there problem is but the Porsche dealer was happy to sell me his car

Great business to deal with! Friendly, no high pressure sales! I got a great deal on my purchase. I would definitely recommend them!

We bought our Subaru Outback 8mo. ago and we couldn’t be happier.  Jared doesn’t play games with a potential buyer.  He’s fair, knowledgeable, and there was no pressuring.

2023 Hyundai Palisade

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