Cars & Trucks

We finance everyone! No minimum credit score needed! Your income is your credit here! Recommended down payment for this truck is around $2000 down W.A.C 

2014 Chevy Silverado LTZ Z71

2014 Chevrolet Silverado

1800GETACAR

1800GetACar

Google Reviews

Came in to purchase a car,  with a big down payment today (03/19/25). I had the car for only  15 mins, and the car started malfunctioning. The car won’t drive over 35 MPH, air bag repair light on, engine light on, tire light on, and an alert for oil life “stop engine” comes on when breaking or coming to a complete stop. When breaking or coming to a complete stop the steering wheel will lock causing the wheel to not turn unless you are pressing on the gas. I was driving down a road where the speed limit is 50MPH, which is very unsafe.

When I came to this dealership at 4:45pm EST. Upon my arrival I met with Darrell. Him and I have been discussing a car for more than 5 days. When I test drove the car, the car was loud and did not drive smoothly. It was a rusty drive. Darrell stated it was because of brakes needing to be fixed. Darrell was going to have the brakes fixed before I drove off, but then stated the car had an air bag issue from when it was previously in a car accident, so I could not leave with that car. Darrell stated I had to get another car, after I already purchased insurance for that car. So I decided to look into getting the same model car just a newer year, we test drove the car for 5 mins and no issues were found. I had to wait for the gps tracker to be placed on the car before leaving, I did not leave until 7:20pm (after the dealership closed at 6pm). I was working with Darrell, but him and all the other sales representatives left. I had to stay behind to wait on a GPS tracker to finish being installed on the vehicle, by the mechanic. No one to clear the car before leaving or confirm everything was okay to leave with the car just the mechanic handing me the keys and saying I’m good to go.

As soon as I started having issues with the car I immediately contacted Darrell for assistance, Darrell wanted me to come back or wait till tomorrow, but Darrell was long gone by this time. I felt it was a hazard to try to make it 15 mins back to the dealership when I was 7 mins from home.

I requested a refund seeing that I did not have this car long (less than 1 hr of having the car is when I requested the refund) it came with many issues, that could have caused my life. Darrel denied the refund but offered that I could apply for the refund back but it wasn’t a guaranteed. I made my down payment method via cash app, since there was no system to use a card or Apple Pay, I don’t see why a refund would be a big issue. None of the paperwork has been mailed or finalized, and the contract states that a cancellation/refund within thirty (30) days of the date of purchase, will receive a full refund.

Darrell advised that he will “fix” the problem rather than refunding my money, denying my request of cancellation of this contract. Darrell only kept mentioning that the mechanic Andrew ( at another location) will handle all my concerns, but did not direct me to how I can request the refund or get a supervisor to help me with the refund. No matter how many times I asked him for this information, he declined to present the “how to” apply for the refund. Darrell advised that I should contact an attorney for legal advice since the cancellation section on the contract did not apply since this business does not do refunds, but after he clearly stated, I could apply for refund request. The contract also states you can cancel the contract, and be fully refunded .

Please be careful getting a vehicle from here, cause now I have to get an attorney for legal help and come out of more money!

This car company is the truth everyone has a wonderful attitude I love these guys thank you so much 💖💖

Darrel, Marissa and Thomas were all so lovely to work with! The process was smooth. As someone who doesn’t have the best credit, they were still able to get me back on the road!! Couldn’t thank them enough for all of their help and would definitely recommend going to see them for a vehicle if you’re in the market!!

Such a pleasant experience! Thomas was seriously the most personable person. I highly recommend if you’re in the market for a vehicle to consider! I couldn’t thank the staff enough for all the help 🙂

Thomas and his team were great and friendly from the moment I walked in the door.  They helped put me into a truck I'm happy with when nobody else could. THANK YOU!!

2014 Chevrolet Silverado

Sold by

Business Information

Additional images

Description

Take action

Related searches

Company

Products

Community

Find us on social media