Cars & Trucks

This vehicle is either still currenty in transport or has just arrived and going through an inspection and detail.     If you would like more information on it, feel free to give us a call at 614-851-6000. One of our friendly sales representatives will be happy to answer any questions that you may have.     Every vehicle comes with a 30-day powertrain warranty, and we pride ourselves on having the lowest prices in Columbus Ohio. Auto Palace only stocks vehicles that pass multi-point inspection and is partnered with over 50 lenders to make every effort on getting you the deal and approval you deserve.     Fill out a credit application on the finance page of our website or give us a call at 614-851-6000 to be preapproved. Prices do not include doc fees, taxes, temp tag and title fees. We are conveniently located at 4621 West Broad St. Columbus, OH 43228

2020 Ford Edge

Auto Palace INC

Auto Palace

Google Reviews

Ryan and Becca made the sales transaction a smooth one! We were very pleased with our find that suited us perfectly! They took care of all of the minor details to put us at ease!

Initial Review: "Working with J**** was great! She was super helpful and easy to talk to."

Edited: This dealership has received these reviews based on a wheel that you spin after purchasing your car. If you want honest feedback, look at the yelp reviews. I bought a vehicle from them and 12 days later it broke down. They would not pay for the towing to get it to their dealership and I had to pay for towing to get it back to my house on a sunday AND to their dealership to "fix" Now it has been there for 3 days. They claim they have not received the part and in reality they have just not made it a priority. Communication with them is TERRIBLE. They will only communicate through text and to get someone on the phone you have to call multiple times and demand to speak to someone. I would highly recommend going to a different dealership if available to you.

Update: After calling to check on the car what felt like 50 times since no one was returning calls and after the bad review, they asked how they could make things right. They ended up crediting back the towing, gave a loaner car, and an extended warranty while they figured out the issue. The problem still is not fixed and it had to go back to the dealership but the way the handled it this second time around has been great. They ended up giving a new warranty, scheduled a tow to come pick up the car, and mentioned delivering a loaner car if they need to.

I am giving 4 stars because they did make things better but it was after a couple of days and only after vocalizing that things were not okay and it shouldn't have to get to that point to make things right. It seems to me like they are trying though and hopefully will give improved customer service for the next person.

Anthony was fantastic! Quick and officiant! Highly recommended auto palace! Becca their sales manager is great as well! I will definitely be coming back for another vehicle shortly when my kids need their first cars!!

Had a great experience with Yelitza! I came in to help my mom get her car and she was super professional, never got the feeling of the “typical salesperson”. She was respectful, and knowledgeable. Ended up walking out with a car the very same day

I went into auto palace hopeful but not truly expecting anything. Nazar met me outside while I was browsing and was nothing but patient, professional and super helpful! Instead of walking anyway thinking about  finding my dream car he helped to make it my reality! You’re the best Nazar thank you for everything!

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2020 Ford Edge

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